Hello - Looking to buy

[MCDK]

Seems odd. May be different for the S models but I thought it became standard with the PCM upgrade that came in early 2016. Certainly standard on the 2016 GTS models.

[Kleynie]

The dealer told me it’s standard for 2017 model year.

[Nuclear Nick]

It was only standard on the Turbo at that time, ie late 2016. IIRC only became standard across the range later in 2017, was it together with the price rise?

[RickZ]

I purchased a Macan 3 months ago at which point I was new to Porsche after years with Audi and Mercedes. I love the Macan look, it rides better than my previous SQ5 but not as nice as the GLC AMG Line Premium Plus I owned. To say I'm alarmed at having to have the transfer box replaced under warranty within 3 weeks of ownership at 3000 miles is an understatement. The more a read on various Macan forums about premature mechanical failures makes me wonder if I made the right decision to move to a Macan. The thing that really reflects owners confidence in their Macan and Porsche is the consensus of opinion that that if you decide to keep a Macan after the Porsche warranty expires it's advisable to take out an OPC extended warranty to avoid Porsche unbelievably high workshop charges for any of the failures being reported. When you get to that point a 111 point inspection at circa £200 is a prerequisite to being able to extend the warranty, anything found requires rectifying at your cost if you let the warranty expire. Once your OPC has given your Macan a clean bill of health the extended warranty costs around £900 for a year or £1600 for two years, if you go for the two year option and have your Macan serviced by your OPC allow in excess of £1000 for an oil service and major service. All in all keeping a Macan for two years after the Porsche warranty expires will cost a minimum of circa £3000. Macan service costs are covered in another thread, there seems to be a difference between the old and facelift Macan service schedule in that my 2017 didn't show an oil change so the first service was due at 2 years, for reasons covered elsewhere this Macan has been replaced with a 5 month old 2019 facelift model which shows an oil change in March next year followed by an interim service including oil change in December, two oil changes in 9 months and goodbye to best part of £1000. Trying to get an OPC to explain the difference between the two models is like trying to get blood from a stone they keep saying the car will tell me when a service is due but won't or can't explain the different schedules.

One thing I will say is that my OPC has been good when it came to repair work, they picked up my Macan a round trip of 70 miles and dropped me off a loan car which I guess is part of the reason the charges are so high so it's a good reason to make use of these services....

[Kleynie]

hum, that's not great reading. Perhaps my wife has the right idea staying with BMW, or is it just that we only read negative things as people in general do not tend to write praise?

Ian

[RickZ]

hum, that's not great reading. Perhaps my wife has the right idea staying with BMW, or is it just that we only read negative things as people in general do not tend to write praise?

Ian

Hi Ian, you'll receive good and bad feedback on owner experiences, mostly good, most of the points I've highlighted are also covered in other forum threads raised by other members. The theory is that if you buy a Porsche you accept ongoing high charges, I don't see why Porsche should charge more than other prestige brands because of the Posche name ie £200+ per hour labour. I love owning my Macan but Porsche ripping me off with everything is pushing me away next car change. I've heard stories of owners being charged up to £2000 for replacement of all brake discs and pads? Some owners will suggest having work completed cheaper by an independent Porsche specialist whilst others will advise doing so will result in loss of any OPC good will.

[Col Lamb]

hum, that's not great reading. Perhaps my wife has the right idea staying with BMW, or is it just that we only read negative things as people in general do not tend to write praise?

Ian

I had just those reservations when I bought my first Macan and still had them when I bought my present one which will be three years old in September.

There is no way in hell that I am spending £1800 on an inspection and a what if extended warranty.

I do not see keeping a Macan after its three year warranty a problem.

Year 4 service cost £950 + £120 for brake fluid change

Year 6 service cost £950 + £120 for brake fluid change

Year 8 service cost £725 + £120 for brake fluid change

Plus consumables etc.

OK so we run the risk of a significant failure but there are always the Porsche Independents for servicing and for repairs. What would equate to as £500 a year for servicing over a further 6 years after its initial 2 year service is not bad for what is a top notch quality made car.

Annualising the service costs then they are not that far off what it cost me for the annual service that was required on the Jag that I had for many years and that was sold in 2014.

Not owned a Beamer myself as such only a Mini Cooper and the Beamer Servicing was top notch, Premier League where the Jag was certainly of a Non League Standard. As it is the only JLR car that I would even remotely consider is their all electric iPace.

Look at the quality of materials used by other top marques, BMW, Audi, Mercedes and JLR and a Macan beats their equivalent models hands down. You want to see a cheap and nasty low quality interior visit a Mercedes dealer and take your pick on anything other than an S.

Over three and a half years of Macan ownership and zero significant problems.

Warranty items requiring action ZERO.

The only other time I have had Zero warranty issues was way back in the Nineties when I was driving around in works cars, despite their reputation six Peugeot cars each had zero faults, I even bought a new one and ran it for two years with zero warranty defects.

All that said the Transfer Box issue is the one that does concern me and prior to the expiry of the three year warranty period I will be getting it checked out.

[Kleynie]

Well I disagree and would say BMW service is woeful at best. Apart from the servicing I went to our local dealer with £40k to spend and they kept me waiting for 2 hours and then said they were too busy and they would call in the week, of course that call never came. All they seem to want to do is sell you finance and gag insurance etc.
However, my last few BM's have cost nothing more than an annual service - £350 and £100 brake fluid every other year. I may have been lucky but I was hoping a Macan would offer a similar experience but with better dealer service. Certainly the sales service I've received thus far from Guildford Porsche is superb.
I'm not the sort of person who would stretch the finances so much that I couldn't afford the odd £1k service, so I should be ok there. I was planning on buying the car outright, but am I better off with a PCP or the like through the dealer to get better leverage should something go wrong?

[Col Lamb]

Well I disagree and would say BMW service is woeful at best. Apart from the servicing I went to our local dealer with £40k to spend and they kept me waiting for 2 hours and then said they were too busy and they would call in the week, of course that call never came. All they seem to want to do is sell you finance and gag insurance etc.
However, my last few BM's have cost nothing more than an annual service - £350 and £100 brake fluid every other year. I may have been lucky but I was hoping a Macan would offer a similar experience but with better dealer service. Certainly the sales service I've received thus far from Guildford Porsche is superb.
I'm not the sort of person who would stretch the finances so much that I couldn't afford the odd £1k service, so I should be ok there. I was planning on buying the car outright, but am I better off with a PCP or the like through the dealer to get better leverage should something go wrong?

If you want to try poor Porsche service call in at Wilmslow, there are so many Footballers and their Wives plus the Cheshire set buying there the staff do not have to work at it.

As for finance many here have used I think Oracle for PCP, if nothing else but to give a very competitive lever to work against Porsche’s own. I sure those who have used them and others successfully will be along to comment and advise further on this matter.

You may also be better starting a PCP specific thread for up to date advice.

[Wing Commander]

Hi Col

I think Clydesdale would be the finance company that most on here have chosen to use, in preference to the expensive Porsche finance offer from the OPC.

Cheers,