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Porsche Ordering System

Posted: Tue Sep 14, 2021 8:39 pm
by jharrower
I’m hoping to become a first-time Porsche Macan owner, in the near-future (deposit and order placed 3 Aug 21). My hope is that my patience lasts longer than the delivery date.

Does anyone know anything authoritative about the systems Porsche use for order tracking; build slots, allocations etc?

I have been told, verbally, by the SE that I had been given a Dec 21 build slot, which came up due to a cancellation. To me that means it should be at least built in Dec 21. Having further asked about when my config will be locked, I’m told that the OPC can’t say when or even what allocation they are being given.

I have, like others, asked for screenshots etc but told they don’t provide them.

What should be my smart questions to ask to get some sort of ground truth from the SE/OPC?

Any pointers welcome. 😊

Re: Porsche Ordering System

Posted: Tue Sep 14, 2021 8:56 pm
by Nick the Greek
jharrower wrote: Tue Sep 14, 2021 8:39 pm I’m hoping to become a first-time Porsche Macan owner, in the near-future (deposit and order placed 3 Aug 21). My hope is that my patience lasts longer than the delivery date.

Does anyone know anything authoritative about the systems Porsche use for order tracking; build slots, allocations etc?

I have been told, verbally, by the SE that I had been given a Dec 21 build slot, which came up due to a cancellation. To me that means it should be at least built in Dec 21. Having further asked about when my config will be locked, I’m told that the OPC can’t say when or even what allocation they are being given.

I have, like others, asked for screenshots etc but told they don’t provide them.

What should be my smart questions to ask to get some sort of ground truth from the SE/OPC?

Any pointers welcome. 😊

When you sign up and pay your deposit, write 'Time is of the essence' by your signature.

Re: Porsche Ordering System

Posted: Tue Sep 14, 2021 9:04 pm
by Deleted User 4436
jharrower wrote: Tue Sep 14, 2021 8:39 pm I’m hoping to become a first-time Porsche Macan owner, in the near-future (deposit and order placed 3 Aug 21). My hope is that my patience lasts longer than the delivery date.

Does anyone know anything authoritative about the systems Porsche use for order tracking; build slots, allocations etc?

I have been told, verbally, by the SE that I had been given a Dec 21 build slot, which came up due to a cancellation. To me that means it should be at least built in Dec 21. Having further asked about when my config will be locked, I’m told that the OPC can’t say when or even what allocation they are being given.

I have, like others, asked for screenshots etc but told they don’t provide them.

What should be my smart questions to ask to get some sort of ground truth from the SE/OPC?

Any pointers welcome. 😊
You could go into the OPC and ask them to show you the screen if they wont screen shot it for you. If they refuse to do that it may be worth asking the sales manager why they seem to be being quite so shifty with your money. If that fails go to an OPC that will act responsibly with your money and have a word with Porsche HQ ( and Trustpilot ) about the one that wouldn’t

Re: Porsche Ordering System

Posted: Tue Sep 14, 2021 9:25 pm
by jharrower
OmniCognateSnr wrote: Tue Sep 14, 2021 9:04 pm
jharrower wrote: Tue Sep 14, 2021 8:39 pm I’m hoping to become a first-time Porsche Macan owner, in the near-future (deposit and order placed 3 Aug 21). My hope is that my patience lasts longer than the delivery date.

Does anyone know anything authoritative about the systems Porsche use for order tracking; build slots, allocations etc?

I have been told, verbally, by the SE that I had been given a Dec 21 build slot, which came up due to a cancellation. To me that means it should be at least built in Dec 21. Having further asked about when my config will be locked, I’m told that the OPC can’t say when or even what allocation they are being given.

I have, like others, asked for screenshots etc but told they don’t provide them.

What should be my smart questions to ask to get some sort of ground truth from the SE/OPC?

Any pointers welcome. 😊
You could go into the OPC and ask them to show you the screen if they wont screen shot it for you. If they refuse to do that it may be worth asking the sales manager why they seem to be being quite so shifty with your money. If that fails go to an OPC that will act responsibly with your money and have a word with Porsche HQ ( and Trustpilot ) about the one that wouldn’t
I’ll give them a bit of time, but your advice might be worth taking up. Thanks.

Re: Porsche Ordering System

Posted: Tue Sep 14, 2021 10:16 pm
by BanZ
I guess the question is what have others received when they have signed their paperwork/put the deposit down. What should you get once your build slot is confirmed, when it goes v210 etc ? When should you get a myporsche login ?

Re: Porsche Ordering System

Posted: Tue Sep 14, 2021 10:20 pm
by jharrower
BanZ wrote: Tue Sep 14, 2021 10:16 pm I guess the question is what have others received when they have signed their paperwork/put the deposit down. What should you get once your build slot is confirmed, when it goes v210 etc ? When should you get a myporsche login ?
True. Got any answers from your own experience?

Re: Porsche Ordering System

Posted: Tue Sep 14, 2021 11:03 pm
by Deleted User 4325
Seems each OPC is different. I paid my deposit in April, got all the confirmation paperwork but still know Jack about lock or build dates!
I've bought loads of cars over the years and have never experienced this disorder, I'm hoping it's just given the current climate re semi conductors and floods.
I'd take it all with a pinch of salt whatever is said until the flipping thing arrives on your drive!!!!

Re: Porsche Ordering System

Posted: Tue Sep 14, 2021 11:13 pm
by Col Lamb
If your build date is actual and not some SE BS then your latest Spec lockdown should be c9 th November.

OPC will probably want it asap so ask them what is the latest date.

Also I would tell the OPC you want to try a Macan say with torque vectoring and ceramic brakes at the PEC prior to spec lockdown, this may result in an earlier invite there.

Once built and in the factory compound the time taken to transport the car to your OPC will be in the range 7 to 28 days.

Re: Porsche Ordering System

Posted: Tue Sep 14, 2021 11:32 pm
by Spud
Reminds me so much of the early days for us Macan Buccaneers, when the car was launched in 2014 we all paid our deposits without having physically seen the car, we had a 3D vision box in the showrooms, even though we gave our spec there wasn’t a guarantee we would get what we wanted, the dealers did not know what they were going to be allocated, Petrol, Diesel , S or Turbo models, then we had a great time playing eye spy, every time anyone saw one it was noted on the Forum, I remember being in Portugal and spotting one in a car park, was excited to look it over, great times happy days 😉,

Re: Porsche Ordering System

Posted: Wed Sep 15, 2021 7:52 am
by SAC1
As the song says "Relax; Just do it" :? :roll:
Have faith your shinny new Macan will eventually materialise, as its in everyones interest that it does. :D