This is unacceptable!! Another member on here (I will leave them to ID themselves if they want) sent an updated spec which was in time but the OPC failed to apply it!estymasko wrote: ↑Mon May 16, 2022 6:28 pm Well I am now having a nightmare!!
Sent over my updated spec to my OPC and just got a phone call to say the car is already locked down and in production
I was last told on 25/04 that my build slot did not have a freeze date and there was no inclination as to when it would go into production, and only decided to send over my spec today as it’s nice to have an up-to-date one on file, which prompted the call from my SE.
I was not informed of a lockdown date, not asked for final spec, and not informed that the car had gone into production. The spec on the car being built is nowhere near close to what my final spec is and missing some huge options such as leather interior, sport Chrono and surround view!!! It was just a spec my SE and I threw together quickly at the time of order, knowing I would submit final spec later.
SE says he is as shocked as I am.
What happens here? I won’t be accepting this car, obviously, and my build slot has now been used. I believe the car went into production on 5/5, so I imagine it is already built now and no strings can be pulled. Really disappointed as you can imagine
The car arrived two weeks ago missing everything and he rejected it. The OPC did admit the mistake and magically conjured up a new build date for July
He will wait another two months but interesting what can be achieved when fault is with the OPC. I would suggest that you officially complain to the dealer principle as they should be advising you of lockdown date.