GTS has arrived !!

Paul · Post by **Paul** » Tue May 16, 2017 9:24 pm

...especially from a FTSE company (or maybe because it's a FTSE company?

)

I also recall one or other if the used car supermarkets used to charge customers around £75 for an HPI check "for the customer's protection"!!! Probably one of the Evans Halshaw ones.......hey wait a moment, they're Pendragon too!

Wing Commander · Post by **Wing Commander** » Tue May 16, 2017 9:56 pm

Is there a pattern emerging here...?!

MacanArif · Post by **MacanArif** » Tue May 16, 2017 10:51 pm

Come on guys, I won't have you knocking Stratstone - I have a very good relationship with them.

Paul · Post by **Paul** » Tue May 16, 2017 10:58 pm

Come on guys, I won't have you knocking Stratstone - I have a very good relationship with them.

but I bet you haven't paid 6 (or is it 7 now?) £140 admin fees for all your new cars.....

MacanArif · Post by **MacanArif** » Tue May 16, 2017 11:06 pm

Come on guys, I won't have you knocking Stratstone - I have a very good relationship with them.

but I bet you haven't paid 6 (or is it 7 now?) £140 admin fees for all your new cars.....

No I haven't

MacanArif2017-05-16 22:08:11

Col Lamb · Post by **Col Lamb** » Tue May 16, 2017 11:20 pm

Sorry Arif.

Stratstone suck.

My Jag was bought from a different dealer then Stratstone took them over.

Quality of Service took a nose dive.

As for Sales, the Q word was nowhere to be found.

Wilmslow (same group) could not have cared less about selling me a Macan.

Bolton were, well not on a par with Chester or Kendal for quality of sales experience, but then Bolton did mess me about badly with the test drive and I belive he was the same SE you use.

Best I can say is that Bolton were on a different planet compared to Wilmslow.
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Col Lamb2017-05-16 22:22:44

Nasher · Post by **Nasher** » Tue May 16, 2017 11:28 pm

I've just looked at my invoice from Porsche Bolton, and there it is - £144 'On the Road' charge.

Should have checked it more carefully.

Coley40 · Post by **Coley40** » Tue May 16, 2017 11:59 pm

That's what sticks in my throat, even though I don't agree they are making this unnecessary charge they also seem to be picking and choosing from their customers who they feel should pay it

Totally unfair. Has soured the buying experience a bit now when so far had been very good and built up a good relationship with the se.Coley402017-05-16 23:03:16

Mcanny · Post by **Mcanny** » Wed May 17, 2017 8:17 am

Perhaps you should make a formal complaint to Porsche GB.

Enjoy Friday hope it goes well and its stopped raining for the pick up!

Kasfranks99 · Post by **Kasfranks99** » Wed May 17, 2017 8:37 am

That's what sticks in my throat, even though I don't agree they are making this unnecessary charge they also seem to be picking and choosing from their customers who they feel should pay it
Totally unfair. Has soured the buying experience a bit now when so far had been very good and built up a good relationship with the se.

I wouldn't worry about it. This is just a salesman / dealer trying it on.
There have been others that have done similar and added various other options like GAP etc to the invoice.
And I have seen this from multiple car manufacturers but as always I double check everything. I take no offence and it's a shame but so many industry's are the same unfortunately.

Enjoy the pickup and the drive home.

GTS has arrived !!

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