Honest Dealer !

All Porsche Macan Related Discussion
Rarecolour
Posts: 1428
Joined: Sat Jan 23, 2021 9:39 am

Post by Rarecolour »

Tracky wrote: Sat Nov 27, 2021 10:51 am Some of you will have seen, embedded in another thread somewhere(!), that I was somewhat surprised to need new disks on the rear of her Macan last month.

Anyway, the after-sales manager contacted me to see if everything was ok.

I said I was somewhat surprised that the disks needing doing as well as the pads - tbh I was surprised the pads needing doing after only15k miles too and I was in the middle of something so just told them to do what needed doing.

He has come back and admitted they made a mistake and has refunded me the cost of the disks plus £100 g/will

I didn't ask for this so all credit must go to him for being honest and putting matters right

This is Mid-Sussex as many of you know that is who I use.

Fair play to them, but hope someone got a roasting for doing it in the first place!
Sadly, there are many a folk that wouldn't have even thought about questioning it, they just trust the garage doing the work (as they should)
Ex -
Macan Turbo (Mamba Green)
Audi RS6 (Misano Red)
Audi S4 (Silver)
Audi S3 (Imola Yellow)
Peugeot 309 goodwood (Green)
Peugeot 306 gti-6 (Silver)
Peugeot 205 gti (Ltd edition Sorento Green)

Tracky
Posts: 4233
Joined: Fri Feb 22, 2019 10:26 pm

Post by Tracky »

Pads yes

Disks no
On order

GT4 RS

Current

2019 992 S
2019 Macan S
2014 Modified Lotus Exige V6
2022 Seat Ibiza 1.0 (115ps) DSG Excellence Lux(dog’s!)
1987 928S4
1967 Jag Mk2 3.4

Ex

2012 Boxster S
Dannyp
Posts: 159
Joined: Wed Aug 04, 2021 8:11 am

Post by Dannyp »

Tracky wrote: Sat Nov 27, 2021 12:48 pm
Isleaiw wrote: Sat Nov 27, 2021 11:35 am
Lets see, two Porsche's worth well over £150k when new, 2 years old and coming up to time to swap maybe, let me think why you might get better treatment that the average punter ;)
Ha ha

Funny you should say that

These ones are staying but at a partners meeting last week we thought we should look green and we are talking about buying 8 Taycans to run through one of our companies.

They don’t know this yet !
Yeh me too!
It'll take me a while to drink them - but it's cheaper to buy in bulk!
Oh! Sorry! "8 Taycans" :roll:
I read it as "Eighty cans" :D :D :D
Tracky
Posts: 4233
Joined: Fri Feb 22, 2019 10:26 pm

Post by Tracky »

Dannyp wrote: Sat Nov 27, 2021 5:00 pm
Tracky wrote: Sat Nov 27, 2021 12:48 pm
Isleaiw wrote: Sat Nov 27, 2021 11:35 am
Lets see, two Porsche's worth well over £150k when new, 2 years old and coming up to time to swap maybe, let me think why you might get better treatment that the average punter ;)
Ha ha

Funny you should say that

These ones are staying but at a partners meeting last week we thought we should look green and we are talking about buying 8 Taycans to run through one of our companies.

They don’t know this yet !
Yeh me too!
It'll take me a while to drink them - but it's cheaper to buy in bulk!
Oh! Sorry! "8 Taycans" :roll:
I read it as "Eighty cans" :D :D :D
:lol: :lol:
On order

GT4 RS

Current

2019 992 S
2019 Macan S
2014 Modified Lotus Exige V6
2022 Seat Ibiza 1.0 (115ps) DSG Excellence Lux(dog’s!)
1987 928S4
1967 Jag Mk2 3.4

Ex

2012 Boxster S
PorscheMack
Posts: 1701
Joined: Mon Jul 12, 2021 3:46 pm

Post by PorscheMack »

Tracky wrote: Sat Nov 27, 2021 5:26 pm
Dannyp wrote: Sat Nov 27, 2021 5:00 pm
Tracky wrote: Sat Nov 27, 2021 12:48 pm

Ha ha

Funny you should say that

These ones are staying but at a partners meeting last week we thought we should look green and we are talking about buying 8 Taycans to run through one of our companies.

They don’t know this yet !
Yeh me too!
It'll take me a while to drink them - but it's cheaper to buy in bulk!
Oh! Sorry! "8 Taycans" :roll:
I read it as "Eighty cans" :D :D :D
:lol: :lol:
Could be worse.. 8 Toucans :lol:
Macan GTS (Gen 3) (Mar 24-???)
http://www.porsche-code.com/PRKIVM50
Macan GTS (Gen 3) (Mar 22-Nov 23)
http://www.porsche-code.com/PNIECDM4
Tracky
Posts: 4233
Joined: Fri Feb 22, 2019 10:26 pm

Post by Tracky »

And a partridge in a pear tree
On order

GT4 RS

Current

2019 992 S
2019 Macan S
2014 Modified Lotus Exige V6
2022 Seat Ibiza 1.0 (115ps) DSG Excellence Lux(dog’s!)
1987 928S4
1967 Jag Mk2 3.4

Ex

2012 Boxster S
User avatar
pmg
Posts: 2985
Joined: Wed Jun 20, 2018 7:31 pm

Post by pmg »

I have a friend who works for a Swedish firm without 8 employees which bought a fleet of 6 Tesla S's when they first came out. they are all still going on original batteries despite 200km plusdistance travelled
2019 Macan S Porsche code PKW8WKI8
Tracky
Posts: 4233
Joined: Fri Feb 22, 2019 10:26 pm

Post by Tracky »

Rarecolour wrote: Sat Nov 27, 2021 1:09 pm
Tracky wrote: Sat Nov 27, 2021 10:51 am Some of you will have seen, embedded in another thread somewhere(!), that I was somewhat surprised to need new disks on the rear of her Macan last month.

Anyway, the after-sales manager contacted me to see if everything was ok.

I said I was somewhat surprised that the disks needing doing as well as the pads - tbh I was surprised the pads needing doing after only15k miles too and I was in the middle of something so just told them to do what needed doing.

He has come back and admitted they made a mistake and has refunded me the cost of the disks plus £100 g/will

I didn't ask for this so all credit must go to him for being honest and putting matters right

This is Mid-Sussex as many of you know that is who I use.

Fair play to them, but hope someone got a roasting for doing it in the first place!
Sadly, there are many a folk that wouldn't have even thought about questioning it, they just trust the garage doing the work (as they should)
He did say it had been "dealt with"
On order

GT4 RS

Current

2019 992 S
2019 Macan S
2014 Modified Lotus Exige V6
2022 Seat Ibiza 1.0 (115ps) DSG Excellence Lux(dog’s!)
1987 928S4
1967 Jag Mk2 3.4

Ex

2012 Boxster S
Dannyp
Posts: 159
Joined: Wed Aug 04, 2021 8:11 am

Post by Dannyp »

PorscheMack wrote: Sat Nov 27, 2021 5:36 pm
Tracky wrote: Sat Nov 27, 2021 5:26 pm
Dannyp wrote: Sat Nov 27, 2021 5:00 pm

Yeh me too!
It'll take me a while to drink them - but it's cheaper to buy in bulk!
Oh! Sorry! "8 Taycans" :roll:
I read it as "Eighty cans" :D :D :D
:lol: :lol:
Could be worse.. 8 Toucans :lol:
8 pints of Guinness then? :lol:
Rarecolour
Posts: 1428
Joined: Sat Jan 23, 2021 9:39 am

Post by Rarecolour »

Dannyp wrote: Sat Nov 27, 2021 7:48 pm
PorscheMack wrote: Sat Nov 27, 2021 5:36 pm
Tracky wrote: Sat Nov 27, 2021 5:26 pm
:lol: :lol:
Could be worse.. 8 Toucans :lol:
8 pints of Guinness then? :lol:
First toilet stop of the morning would be interesting after 8 pints of Guinness.
Ex -
Macan Turbo (Mamba Green)
Audi RS6 (Misano Red)
Audi S4 (Silver)
Audi S3 (Imola Yellow)
Peugeot 309 goodwood (Green)
Peugeot 306 gti-6 (Silver)
Peugeot 205 gti (Ltd edition Sorento Green)
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