MACAN DPF PROBLEMS

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j5kol
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Joined: Thu Nov 24, 2016 6:58 am

Post by j5kol »

Here we go again !!!!!

So had my macan back from the OPC 8 days after a hard regen, in that period i took it on 250 mile round trip through Snowdonia and on Motorway and also a good 30 min trip after that. On the 8th day, the dreaded regen warning and without giving me chance to carry out a soft regen the limp mode kicked. Returned the car to the OPC who have almost admitted that they are completely lost with it. This is now the 4th time in 4 months of ownership it has been back to the OPC. The service manager is now dealing with the issue and has been to be honest very understanding. I am at my whits end with this now, i have even suggested about crossing over to a petrol but am concerned that it will hit me in the pocket hard however when i did mention this to the service manager he said that would be a last resort and he would make sure i didn't suffer financially. He has said that they have changed one of the DPF sensors on this years model and that seems to be what could be the issue.

j5kol
Posts: 165
Joined: Thu Nov 24, 2016 6:58 am

Post by j5kol »

Incidentally my OPC are now making customers sign a disclaimer when purchasing a new SD as they are aware of the issues they are having with it. I did ask that if i lived in central london and used the Macan there would you advise not buying it, his response was "yeah". Quite alarming that Porsche have designed a car that can't be used continuously in an urban environment.
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ScotMac
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Post by ScotMac »

j5kol wrote: Mon Aug 21, 2017 9:26 am Incidentally my OPC are now making customers sign a disclaimer when purchasing a new SD as they are aware of the issues they are having with it. I did ask that if i lived in central london and used the Macan there would you advise not buying it, his response was "yeah". Quite alarming that Porsche have designed a car that can't be used continuously in an urban environment.
In fairness this is just not a Porsche problem. I believe most DPF engines are having issues.

What type of diesel do you normally use?
j5kol
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Joined: Thu Nov 24, 2016 6:58 am

Post by j5kol »

ScotMac wrote: Mon Aug 21, 2017 9:40 am
j5kol wrote: Mon Aug 21, 2017 9:26 am Incidentally my OPC are now making customers sign a disclaimer when purchasing a new SD as they are aware of the issues they are having with it. I did ask that if i lived in central london and used the Macan there would you advise not buying it, his response was "yeah". Quite alarming that Porsche have designed a car that can't be used continuously in an urban environment.
In fairness this is just not a Porsche problem. I believe most DPF engines are having issues.

What type of diesel do you normally use?
I have been using standard Diesel from either Shell or BP as i was concerned that so called supermarket fuels could create an issue
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ScotMac
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Post by ScotMac »

j5kol wrote: Mon Aug 21, 2017 10:14 am
ScotMac wrote: Mon Aug 21, 2017 9:40 am
j5kol wrote: Mon Aug 21, 2017 9:26 am Incidentally my OPC are now making customers sign a disclaimer when purchasing a new SD as they are aware of the issues they are having with it. I did ask that if i lived in central london and used the Macan there would you advise not buying it, his response was "yeah". Quite alarming that Porsche have designed a car that can't be used continuously in an urban environment.
In fairness this is just not a Porsche problem. I believe most DPF engines are having issues.

What type of diesel do you normally use?
I have been using standard Diesel from either Shell or BP as i was concerned that so called supermarket fuels could create an issue
I would try using the premium diesel from Shell or BP and see if it helps - worth a try.
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Nuclear Nick
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Location: Bristol

Post by Nuclear Nick »

Could be worth trying Shell V-Power to see if that makes any difference. You have a lot of experience on this issue with your car, unfortunately, so a few tankfuls of V-Power could show an improvement, or not, in your case.
Nick

Defender 90 V8

991.2 C2 GTS

Macan Turbo - sold

BMW K1300S, BMW R1250 GSA
Spud
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Location: Nottingham

Post by Spud »

Can only tell you from my personal experience with my Macan's and OPC, Macan 1 was troublesome and after 4 months of problems my OPC agreed to give me my full original purchase price against another Macan or Porsche of my choice , couldn't be any fairer than that , if you have lost confidence in your car push to change
GTS Delivered April 2018
WWW.porsche-code.com/PJKSBKF1
j5kol
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Joined: Thu Nov 24, 2016 6:58 am

Post by j5kol »

Spud wrote: Mon Aug 21, 2017 11:42 am Can only tell you from my personal experience with my Macan's and OPC, Macan 1 was troublesome and after 4 months of problems my OPC agreed to give me my full original purchase price against another Macan or Porsche of my choice , couldn't be any fairer than that , if you have lost confidence in your car push to change
Interesting Spud, which dealership was this ?
Spud
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Post by Spud »

Nottingham, good dealership in my opinion, the fact is you would probably spend more on another Porsche anyway because you would add a few extras, not an expert on sale of goods but believe you have a period to reject, as I say my OPC were excellent and they have now had 3 orders out of me and may get another , it's all about keeping client base 😉
GTS Delivered April 2018
WWW.porsche-code.com/PJKSBKF1
j5kol
Posts: 165
Joined: Thu Nov 24, 2016 6:58 am

Post by j5kol »

Just checked out the consumer rights act and it states that if a new car develops a fault that can't be remedied by the dealership then you are well within your rights to reject it within the first 6 months. Very interesting, my OPC happen to have a nice 66 plate GTS on their forecourt.............
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