Yes I'd highly recommend PC Belfast and in particular Ben Simpson (he's been there since 2000 so he's not a fly by night!) They really looked after us.
Leaving the Macan fold too
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- Posts: 1807
- Joined: Fri Jan 13, 2017 12:33 pm
- Location: Warrenpoint, N Ireland
My SA in Belfast is Richard and I bought my first Porsche from him in 2008. The DP has been there that long too, as have all the service staff that I have dealt with over the years, so they're mostly all long termers.
Macan S D
718 S
718 S
- Wing Commander
- Posts: 19923
- Joined: Tue Oct 06, 2015 5:43 pm
- Location: Wiltshire
That is a good sign. Long term (and therefore hopefully happy) staff with a wealth of experience & knowledge.
Simon
Sold: 2016 Rhodium Silver Macan 2.0
Sold: 2013 Platinum Silver 911 (991.1) C2
Sold: 2017 Carmine Red Panamera 4
Mine: 991.2 Carrera T Racing Yellow 06/04/2018
Sold: 2016 Rhodium Silver Macan 2.0
Sold: 2013 Platinum Silver 911 (991.1) C2
Sold: 2017 Carmine Red Panamera 4
Mine: 991.2 Carrera T Racing Yellow 06/04/2018
I have to say that whilst Tewkesbury score very highly and they are in the main always very polite and helpful I have found the lack of continuity in SEs rather tiresome. Albeit we're only 18 months into our first Porsche the lead time was at least another 18 months and in that time we've dealt with 4 SEs and because of recent events there will be on #5 for the next meaningful visit. Put it down to teething? Maybe, but it still seems somewhat excessive.
Any comparable experiences, anyone?
Any comparable experiences, anyone?
VG Petrol S http://www.porsche-code.com/PHIVCQU7 And a GT3 RS... by Lego! Not crash-tested!
- Wing Commander
- Posts: 19923
- Joined: Tue Oct 06, 2015 5:43 pm
- Location: Wiltshire
I agree, Mike. I bought the 911 from an SE called Steve, I think. He's gone. I then ordered the Panamera via Rhys. He's now gone too. I have dealt with at least another couple of SEs, both young guys. Emma, the Retail Manager, took over from Rhys on my Panamera, even going so far as to lend me her own company BMW 4 Series Convertible when my Panamera was delayed. The Principal, Leon, is always friendly. And I got on well with Dan when I collected the Panamera. I think he's the Sales Manager and he was helpful with some technical advice. All in all a great bunch, but it would be kind of nice to see a bit more continuity in SEs, as you say.
Simon
Sold: 2016 Rhodium Silver Macan 2.0
Sold: 2013 Platinum Silver 911 (991.1) C2
Sold: 2017 Carmine Red Panamera 4
Mine: 991.2 Carrera T Racing Yellow 06/04/2018
Sold: 2016 Rhodium Silver Macan 2.0
Sold: 2013 Platinum Silver 911 (991.1) C2
Sold: 2017 Carmine Red Panamera 4
Mine: 991.2 Carrera T Racing Yellow 06/04/2018
Yet I have been going to my OPC for niegh on two years now and it is still the same team throughout.
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Col
Macan Turbo
Air, 20” wheels, ACC, Pano, SurCam, 14w, LEDs, PS+, Int Light Pack, Heated seats and Steering, spare wheel, SC, Privacy glass, PDK gear, SD mirrors, Met Black, rear airbags
Macan Turbo
Air, 20” wheels, ACC, Pano, SurCam, 14w, LEDs, PS+, Int Light Pack, Heated seats and Steering, spare wheel, SC, Privacy glass, PDK gear, SD mirrors, Met Black, rear airbags
- Wing Commander
- Posts: 19923
- Joined: Tue Oct 06, 2015 5:43 pm
- Location: Wiltshire
Maybe staff turnover is lower 'Up North'.
Simon
Sold: 2016 Rhodium Silver Macan 2.0
Sold: 2013 Platinum Silver 911 (991.1) C2
Sold: 2017 Carmine Red Panamera 4
Mine: 991.2 Carrera T Racing Yellow 06/04/2018
Sold: 2016 Rhodium Silver Macan 2.0
Sold: 2013 Platinum Silver 911 (991.1) C2
Sold: 2017 Carmine Red Panamera 4
Mine: 991.2 Carrera T Racing Yellow 06/04/2018
My SE in Mayfair had been there for something like 15 years, so pretty impressive. Not just 'up norf!'
Sent from my iPhone using Tapatalk
Sent from my iPhone using Tapatalk
No longer part of the Porsche Family. Now enjoying a Giulia Quadrifoglio.
Macan S Diesel delivered Oct 6th 2016. http://www.porsche-code.com/PHI3WP95. Sold March 2018.
Macan S Diesel delivered Oct 6th 2016. http://www.porsche-code.com/PHI3WP95. Sold March 2018.
He's gone too, Simon - to CP at Styner BMW Bristol!
VG Petrol S http://www.porsche-code.com/PHIVCQU7 And a GT3 RS... by Lego! Not crash-tested!
- Wing Commander
- Posts: 19923
- Joined: Tue Oct 06, 2015 5:43 pm
- Location: Wiltshire
Blimey! Who's the new Dealer Principal at Tewkesbury Porsche...?
Simon
Sold: 2016 Rhodium Silver Macan 2.0
Sold: 2013 Platinum Silver 911 (991.1) C2
Sold: 2017 Carmine Red Panamera 4
Mine: 991.2 Carrera T Racing Yellow 06/04/2018
Sold: 2016 Rhodium Silver Macan 2.0
Sold: 2013 Platinum Silver 911 (991.1) C2
Sold: 2017 Carmine Red Panamera 4
Mine: 991.2 Carrera T Racing Yellow 06/04/2018
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