Transfer box failed

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Crazy diamond
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Post by Crazy diamond »

GeoffH wrote: Mon Aug 13, 2018 12:31 pm Just heard back from Porsche - they will provide a new transfer box and any parts for free but I have to contribute £500 towards labour costs (approx. three hours.) Better than nothing I suppose.
(My 2015 Macan is just out of warranty - 20,000 miles)
I would threaten a court action under Consumer Rights Act 2015, which clearly states goods must be fit “for purpose”, I believe you would not find it hard to prove that the transfer box is not fit for purpose. I find Porsche arrogance unbelievable, equally so is the way so many customers accept this .

jesim1
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Post by jesim1 »

Guy wrote: Mon Aug 13, 2018 8:14 am
Any issues (from the dealer) with the tuning box as far as the warranty work for the transfer box goes? Or did you remove the tuning box before taking it in for the inspection?

Hi Guy

No issues, I've had the box fitted from new and never removed it through two services and two health checks - they know it's there, but have not mentioned it - although I did ask them not to do the software updates on the last service as I don't know how it will affect the car and I'm very happy with the way it is just now.

James
Dartmoor
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Post by Dartmoor »

spoke too soon, 2000 miles later the problem has started again exactly as before, same wheel feels like it is kicking on tight turns. Question is was it a botched fix (new transfer box) or didn't they identify the problem correctly has moisture ingressed again? hey ho, back and forth to the dealer again. Time to get a new car but what do I replace it with?
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Paul
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Post by Paul »

☹️
There is another thread somewhere confirming the part number of the new modified box as 95B341010AX - worth checking your warranty invoice....
1st Sapphire SD
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Dartmoor
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Post by Dartmoor »

Thanks good idea.

Checked the invoice and part number is P95B341010AX, back to square 1.
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Guy
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Post by Guy »

On the US forum someone is suggesting that the 'AX' may denote a transfer box that has been 'factory rebuilt' - ie not new.

The thread is here: https://www.macanforum.com/forum/compla ... ent-2.html
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Paul
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Post by Paul »

Quite possibly correct although I think it was confirmed in the other thread that the “A” was the modified bit and the “X” stood for exchange unit - ie the factory won’t supply the new box without the old one going back (standard practice for major units in my previous experience.)

Whether or not the old cases are rebuilt / recycled is the unknown bit (but I doubt if it is cost-effective unless the case casting is identical, in which case it shouldn’t be an issue)
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happy days
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Post by happy days »

Yep, I agree with the above. Parts are often modified throughout the vehicle's life cycle. They start with a part number, then an A-suffix denotes the first modification, B the second and so on. X denotes an exchange so that the part can be returned to the manufacturer, recycled and rebuilt using updated components.
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Tom 2000
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Post by Tom 2000 »

So does the X denote that particular part has been factory reconditioned or exchange is required? Not strictly the same thing.
Macan SD Vocano Grey. LEDs, Pano Roof, PSE, Sports Chrono, PASM, Sports Design Mirrors, 21" Sports Classics in Black, lots of other extras.
http://www.porsche-code.com/PJ2XHAR5 for the day that this works again.

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happy days
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Post by happy days »

Tom 2000 wrote: Wed Jan 30, 2019 8:58 am So does the X denote that particular part has been factory reconditioned or exchange is required? Not strictly the same thing.
Exchange required. If no exchange is possible, the dealer gets charged a horrendous surcharge.
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