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Re: Transfer box failed

Posted: Wed Dec 13, 2017 1:39 pm
by Spicky
According to OPC the Cayenne has loads of failed transfer boxes to its name!

Re: Transfer box failed

Posted: Wed Dec 13, 2017 7:50 pm
by eakae
I think it’s luck of the draw. My Macan kept on breaking down. Thankfully Porsche GB acknowledged the inconvenience. Hopefully the new one that’s been ordered will prove more reliable otherwise i’ll move on from the brand!

Re: Transfer box failed

Posted: Thu Dec 14, 2017 9:35 am
by Deleted User 611
Had mine replaced at Nottingham after 20K they said it would be £3500 if not under warranty. if I keep the Macan over three years will consider extended warranty.

Re: Transfer box failed

Posted: Thu Dec 14, 2017 5:51 pm
by mark-yorkshire
nsm3 wrote: Wed Dec 13, 2017 9:42 am You can warranty your car via Porsche up to 15 years old and 125,000 miles (?). I won't have any of these new PDK equipped cars without warranty, as the boxes are generally replaced not repaired and cost a packet, as a I suspect would a new transfer box?
I had one of the first PDK equipped cars - a gen 2 987 Cayman. Car had a transmission warning light and went into limp mode and then failed to move at all. I was convinced it was electronic software at fault but Porsche said it needed a new PDK box. New box was flown over from Germany ( cost £5k ) . When fitted the car would still not operate. They then did a full reinstall of all the software and car was then fully operational. Old box was sent back to Germany and found to be perfect. Was tempted to tell Porsche “I could have told you that” but as it was under warranty did not bother. Would they have been as honest if I had paid for the work ?

Re: Transfer box failed

Posted: Thu Dec 14, 2017 5:55 pm
by mark-yorkshire
Jonnyw wrote: Thu Dec 14, 2017 9:35 am Had mine replaced at Nottingham after 20K they said it would be £3500 if not under warranty. if I keep the Macan over three years will consider extended warranty.
Porsche USA give a 4 year warranty (50k miles), Porsche UK should do the same which would at least fit in with two yearly service intervals.

Re: Transfer box failed

Posted: Thu Dec 14, 2017 6:09 pm
by Rab J
Transfer boxes are a weakness in all VW group SUVs. Go to any of the forums and you will hear tails of failing transfer boxes. I had the transfer box go in a 2007 Touareg in first year. It was replaced and I drove it for a further five hard years with no further issues. i would like to think Porsche would kindly on a major problem well after the nominal warranty had lapsed if serviced with them and especially for the first owner.
They have now unofficially extended the GT3 engine warranty to fifteen years due to all the problems they have been having.

Re: Transfer box failed

Posted: Sat Dec 16, 2017 2:57 pm
by spread-the-smile
My Macan has just been diagnosed with the same issue failed transfer box, has 23550 miles on the clock and its only just out of warranty by 2 months. I also have the issue of a blocked Ad Blue injector.
They are going to see if they can get it fixed under the warranty for me, but the advice in the mean time ......dont drive it much and if you do join the AA or similar just in case it breaks down completely :-(
To be honest Im really cheesed off by it all especially if this is going to keep happening ever 20k miles or so!

Re: Transfer box failed

Posted: Sat Dec 16, 2017 4:04 pm
by Paul
Nice to see you back on the forum, sorry to hear of the transfer box issues.

Hopefully on a 1 owner lowish mileage car and a known problem, you’ll get a goodwill gesture from warranty. If not its worth making a call to customer services; they will have a budget for out of warranty customers.....

Re: Transfer box failed

Posted: Sat Dec 16, 2017 4:34 pm
by Salty
Spicky wrote: Wed Dec 13, 2017 9:37 am Took my SD with 20,000 miles into Nottingham OPC yesterday for a test run!
They confirmed that the transfer box needs changing, symptoms are not smooth when accelerating, feels like something is stuck to the tyres!
Said they couldnt deal with it until after Xmas, but if I rang Porsche assist and got it "collected" they would A. lend me a car and B. get the job done quicker.
I asked them to order the new box in from Germany so it can be ready for the car but apparently that is not possible anymore, their technician has to confirm the work required when the cars with them.
My concern is that in another 20K if it should fail again who pays?
Not at all pleased with any part of this, will keep you updated
I have recently had the half shafts changed on my wife’s Macan S. Symptoms were slight thumping sensation when pulling away at low speed and accelerating in 1,2 & 3rd gears. OPC checked the car and insisted it was not a transfer box problem. The car has just done 25k. Told them I wasn’t happy and asked them to ask Porsche UK who then said they would pay most of the £2600 + bill and I paid £500. Still not very happy though and decided to delay changing it for a GTS.

Re: Transfer box failed

Posted: Sat Dec 16, 2017 6:06 pm
by mark-yorkshire
Surely one should expect a premium vehicle such as a Macan to have major mechanicals like engines, gearboxes, transfer boxes etc to last a min of 100,000 miles