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Porsche Tracker deactivating

Posted: Fri Feb 09, 2018 4:46 pm
by philmacan
Hi all
I have stopped the subscription for the tracker that comes as standard on the Macan.
Rather annoyingly the yellow alert still comes up on startup. I can remove ( reduce!) this by pressing the right hand toggle with on the steering wheel but would really like to deactivate it 100%. OSP advised that once activated cannot remove but this seems crazy1
Has anyone managed to resolve this and can advise?

Cheers Phil

Re: Porsche Tracker deactivating

Posted: Fri Feb 09, 2018 5:39 pm
by Col M
In the short term just leave the tracker dongle in the car?

Re: Porsche Tracker deactivating

Posted: Fri Feb 09, 2018 7:34 pm
by Paul
.??? Not very helpful I know, but on my first SD after the 6 month (or was it 12?) foc bit I didn’t renew and never got the yellow warning....

1st step, speak to someone else at the dealership.....then speak to another dealership....then speak to customer services......

I can’t believe for one minute it “ can’t be removed”......

Re: Porsche Tracker deactivating

Posted: Fri Feb 09, 2018 8:00 pm
by ALEX
When I didn't renew after 6 months it just disappeared, must be a bug somewhere.

Re: Porsche Tracker deactivating

Posted: Fri Feb 09, 2018 8:34 pm
by Ian.g
Col M wrote: Fri Feb 09, 2018 5:39 pm In the short term just leave the tracker dongle in the car?
This would seem to be the obvious solution

Re: Porsche Tracker deactivating

Posted: Mon Feb 12, 2018 10:24 am
by philmacan
Hi

Thanks for replies.
Yes did try putting dongle in car but didn't work. Not 100% sure if the dongle is charged as red light not always on so will try again.
Will try another official garage as I agree it must just be a setting ( was homing it was something I could reset)

Cheers
Phil

Re: Porsche Tracker deactivating

Posted: Mon Feb 12, 2018 10:38 am
by GeoffH
I didn't renew either and no warning alert at all.

Re: Porsche Tracker deactivating

Posted: Wed Feb 14, 2018 11:00 am
by Bazza06
I don't use the provided tracker but did get a warning after about 12 months to warn of a low battery on one of the tags. I took them out of the car and the warnings stopped.

Not sure if this will work in your circumstances.

Porsche Tracker deactivating

Posted: Wed Feb 14, 2018 4:53 pm
by Semerka
I seem to remember, reading the manual, that you have to un-tick an option in the multi function display, so that the car stops searching for the Porsche Car Connect, the Vodafone Automotive services.

Oh yes, you need to de-activate the Car Connect or something like that in the Multifunction Display.

It worked for me, when my Vodafone Automotive subscription ended after the first year.

Have a read through this too: http://www.porscheownersmanuals.com/201 ... escription

Porsche Tracker deactivating

Posted: Wed Feb 14, 2018 7:20 pm
by Semerka
philmacan wrote: Fri Feb 09, 2018 4:46 pm
Hello Phil, you can see that the CAR CONNECT option under Vehicle / Settings is greyed out in my car because I disabled it. If it’s not greyed out in your vehicle options, you can disable it here when you select it.