Porsche Macan Forums

Paul wrote: ↑Tue Feb 20, 2018 9:43 am

nsm3 wrote: ↑Tue Feb 20, 2018 9:01 am £8k is normal OPC mark-up (ask them to justify it and have a laugh watching the SE squirm as they give you the reasons!). My last 2 cars went in/out within a week at £52/£60k and £37/£45k.

Not going to start a justification “debate” but there are very few other industries happy to work on the 10-12 percent gross margin you describe.
Consider that VAT is payable on the full margin (irrespective of any costs incurred,) preparation and warranty costs reduce the margin further, the advertised price is seldom the final transaction price, premises and franchise costs are astronomical, staff wages (including admin and general overhead) all reduce the margin further. Then, corporation tax at 20 percent is due in what’s left. 4-5 percent is probably a truer figure overall.
Again, not asking for a dealer sympathy vote, just highlighting that gross margins are not all they might appear at first sight.
A “fair” price us one where both parties are happy. If you’re not happy then, as Frank says above, just walk away and find an alternative.

In fact I fully accept and appreciate the business position of any main dealership. We want great places to visit & use. In this instance I feel that me and my buyer have bucked the system a little bit. They're still making about £8k on my new car though, fair play to them.

It’s difficult to see just what OPCs are going to sell this year. No diesels, a prolonged shutdown and a probable void as potential buyers wait for the facelift Macan and 911 and a certain 718 reluctance. It doesn’t leave a lot!

Caster wrote: ↑Tue Feb 20, 2018 11:10 pm Blimey - really sorry to hear that Iain.

Good luck with your aim for a replacement car - any indications yet as to whether that might be a possibility?

At this moment Caster the OPC has gone to ground. Which either means one if two things

1, they are looking to sort the issue or offer a replacement..
Or
2, hide for long enough so either I give up on trying or I get bored of trying.

What’s crazy is over on the US Macan forum some member had the same issue which was fixed under warranty. The issue was a faulty fuel pump on the right side bank of the engine or something.. I’ve sent this info to the service manager who didn’t even acknowledge it, but then proceeded to show me a video of Porsche brake squeal. ‘He was trying to suggest cars make noises and I should live with it’

Dandock wrote: ↑Wed Feb 21, 2018 7:49 am It’s difficult to see just what OPCs are going to sell this year. No diesels, a prolonged shutdown and a probable void as potential buyers wait for the facelift Macan and 911 and a certain 718 reluctance. It doesn’t leave a lot!

Good point - guess they might end up being mainly 2nd hand dealers - hence letter asking for our motors!

IainSmith wrote: ↑Wed Feb 21, 2018 8:01 am At this moment Caster the OPC has gone to ground. Which either means one if two things

1, they are looking to sort the issue or offer a replacement..
Or
2, hide for long enough so either I give up on trying or I get bored of trying.

Fingers crossed for first option Iain

Paul wrote: ↑Tue Feb 20, 2018 9:43 am

nsm3 wrote: ↑Tue Feb 20, 2018 9:01 am £8k is normal OPC mark-up (ask them to justify it and have a laugh watching the SE squirm as they give you the reasons!). My last 2 cars went in/out within a week at £52/£60k and £37/£45k.

Not going to start a justification “debate” but there are very few other industries happy to work on the 10-12 percent gross margin you describe.
Consider that VAT is payable on the full margin (irrespective of any costs incurred,) preparation and warranty costs reduce the margin further, the advertised price is seldom the final transaction price, premises and franchise costs are astronomical, staff wages (including admin and general overhead) all reduce the margin further. Then, corporation tax at 20 percent is due in what’s left. 4-5 percent is probably a truer figure overall.
Again, not asking for a dealer sympathy vote, just highlighting that gross margins are not all they might appear at first sight.
A “fair” price us one where both parties are happy. If you’re not happy then, as Frank says above, just walk away and find an alternative.

Have to agree with you Paul, profit is not a dirty word, i don’t think the mark up is excessive given the product and it is business when all said and done

Caster wrote: ↑Wed Feb 21, 2018 8:04 am

Dandock wrote: ↑Wed Feb 21, 2018 7:49 am It’s difficult to see just what OPCs are going to sell this year. No diesels, a prolonged shutdown and a probable void as potential buyers wait for the facelift Macan and 911 and a certain 718 reluctance. It doesn’t leave a lot!

Good point - guess they might end up being mainly 2nd hand dealers - hence letter asking for our motors!

Which it all very well if your going to trade for a S/H something. Unless of course you sell to OPC and then buy elsewhere but I suspect the offer might be rather less.

Dandock wrote: ↑Wed Feb 21, 2018 7:49 am It’s difficult to see just what OPCs are going to sell this year. No diesels, a prolonged shutdown and a probable void as potential buyers wait for the facelift Macan and 911 and a certain 718 reluctance. It doesn’t leave a lot!

I think it'll be a push on approved/used cars, hence the letters to many of us seeing if we'd like to sell our Porsches. No doubt they'll then look to 'trade us up' to a newer and/or more expensive approved/used Porsche motor. That, plus a push on servicing, interim servicing, parts, summer wheels and miscellaneous Porsche merchandise. I've seen more FB posts from OPCs recently promoting nice Porsche watches & jackets etc.

Wing Commander wrote: ↑Wed Feb 21, 2018 10:59 am

Dandock wrote: ↑Wed Feb 21, 2018 7:49 am It’s difficult to see just what OPCs are going to sell this year. No diesels, a prolonged shutdown and a probable void as potential buyers wait for the facelift Macan and 911 and a certain 718 reluctance. It doesn’t leave a lot!

I think it'll be a push on approved/used cars, hence the letters to many of us seeing if we'd like to sell our Porsches. No doubt they'll then look to 'trade us up' to a newer and/or more expensive approved/used Porsche motor. That, plus a push on servicing, interim servicing, parts, summer wheels and miscellaneous Porsche merchandise. I've seen more FB posts from OPCs recently promoting nice Porsche watches & jackets etc.

Clearly they have little option. Could be some good deals to be had, maybe. Particularly if they begin to get stock heavy.

IainSmith wrote: ↑Wed Feb 21, 2018 8:01 am

Caster wrote: ↑Tue Feb 20, 2018 11:10 pm Blimey - really sorry to hear that Iain.

Good luck with your aim for a replacement car - any indications yet as to whether that might be a possibility?

At this moment Caster the OPC has gone to ground. Which either means one if two things

1, they are looking to sort the issue or offer a replacement..
Or
2, hide for long enough so either I give up on trying or I get bored of trying.

What’s crazy is over on the US Macan forum some member had the same issue which was fixed under warranty. The issue was a faulty fuel pump on the right side bank of the engine or something.. I’ve sent this info to the service manager who didn’t even acknowledge it, but then proceeded to show me a video of Porsche brake squeal. ‘He was trying to suggest cars make noises and I should live with it’

Sorry to hear about your woes Iain. Have you put your foot down with them and given them an itemised list of issues you want covered - specifically a response to the difference in their handling of what sounds like the same issue with the US Macan owner? I would be asking for their final determination on the matter in writing from the DP if you don't know what's going on.

If you can prove it's the same issue as the US owner, they have no basis to do anything but resolve it as there is a precedent. At the very least they should confirm that they've run diagnostics to exclude that and communicate their findings to you.

You could also involve an expert witness as a specialist or another OPC to diagnose the problem and present them with that with a demand for action, particularly if you're confident that it's the same issue as the US owner experienced.