Porsche GB customer service contact number

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jrmuk
Posts: 128
Joined: Sat Nov 23, 2013 2:58 pm

Post by jrmuk »

Does anyone have a telephone number for Porsche GB customer service?

Thanks.
http://www.porsche-code.com/PHDA1QS1

ECAM
Posts: 146
Joined: Thu May 22, 2014 10:22 pm

Post by ECAM »

This is all I could find: http://www.direct-number.co.uk/porsche-head-office-uk/

There's nothing I could find on the PCGB website so I'm going to try that number tomorrow. I'm now officially hacked off with double clicking the key fob because of the dickie alarm. The dealership don't have any timescales so I think its time to elevate it and get narky with someone else!
jrmuk
Posts: 128
Joined: Sat Nov 23, 2013 2:58 pm

Post by jrmuk »

Thanks, I've a couple of numbers I've found and will try this this morning, if I get through I'll post the successful number.

The alarm issue is my reason for contacting them too.

My annoyance is that other cars that were delivered after mine (including their demos) are being repaired even though mine has been in the dealership for repair three times now.
http://www.porsche-code.com/PHDA1QS1
ECAM
Posts: 146
Joined: Thu May 22, 2014 10:22 pm

Post by ECAM »

Thanks, I've a couple of numbers I've found and will try this this morning, if I get through I'll post the successful number.

The alarm issue is my reason for contacting them too.

My annoyance is that other cars that were delivered after mine (including their demos) are being repaired even though mine has been in the dealership for repair three times now.


That'd be great, I'd also be interested to hear what they've got to say about your alarm.
tallet
Posts: 232
Joined: Wed Nov 20, 2013 10:35 am

Post by tallet »

Porsche Customer Assistance on 08457 911 911
Turbo delivered 11 August.
jrmuk
Posts: 128
Joined: Sat Nov 23, 2013 2:58 pm

Post by jrmuk »

Finally managed to get through via a transfer from Reading OPC, they are going to expedite the delivery of my part, it's been 15 weeks since I took delivery so it's about time.

I'll keep you posted.

http://www.porsche-code.com/PHDA1QS1
David B
Posts: 715
Joined: Sat Jan 04, 2014 11:39 am

Post by David B »

"15 weeks" somehow doesn't sound too bad, "nearly 4 months" on the other hand, sounds pretty sh1tty! You've got more patience that I have!
Best of luck, hope you get it sorted v soon.
Macan S sold; Turbo cancelled. Boxster Spyder - collected 20.05.2016
jrmuk
Posts: 128
Joined: Sat Nov 23, 2013 2:58 pm

Post by jrmuk »

Part has now been delivered to the dealership and I'm booked in for Tuesday, well done Porsche GB.
http://www.porsche-code.com/PHDA1QS1
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