First Service GTS

All Porsche Macan Related Discussion
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VanB
Posts: 3730
Joined: Wed Sep 21, 2016 6:58 pm

Post by VanB »

Hitman that is piss poor customer service IMO and you should have words.
Current - 991.2 GTS C4 GT Silver
Previous: Macan GTS Night Blue
Previous: 981 Cayman S Agate

Col Lamb
Posts: 9323
Joined: Fri Oct 30, 2015 8:38 pm
Location: Lancashire

Post by Col Lamb »

You should be shortly gettingba Survey from Porsche GB about your experience with the Leicester OPC.

If I was fobbed off like you were I would have said to them that I am not happy and that I will reflect that in the Survey.

When I booked my Macan in for its first service I sent an eMail to the Service Manager asking then to:-
A - check the Transfer Box.
B - clear out the drainage channels and tube of the Pano
C - update the PCM/SatNav

Mine did all three within the service at no extra cost and even said that the SatNav is up to date.
Col
Macan Turbo
Air, 20” wheels, ACC, Pano, SurCam, 14w, LEDs, PS+, Int Light Pack, Heated seats and Steering, spare wheel, SC, Privacy glass, PDK gear, SD mirrors, Met Black, rear airbags
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Hitman999
Posts: 510
Joined: Thu Nov 17, 2016 9:43 am

Post by Hitman999 »

VanB wrote: Fri Mar 22, 2019 5:30 pm Hitman that is piss poor customer service IMO and you should have words.
Agree ... will be having words.
Current: 991.2 Carrera S
Sold: BMW G20 320d Xdrive M Sport
Sold: Porsche Macan GTS Night Blue / Full GTS Interior
Sold: F80 M3 Black Sapphire/Sakhir Orange
Sold: E92 M3 Jerez Black/Fox Red Leather
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Hitman999
Posts: 510
Joined: Thu Nov 17, 2016 9:43 am

Post by Hitman999 »

CharlesElliott wrote: Fri Mar 22, 2019 12:55 pm On another topic, your MPG seems quite low. I drive mine quite hard, and when I'm not driving it hard I'm often towing a trailer with a car on it. My average MPG is 20.01, with a best of 24 and a worst of 16.7.
I have a heavy right foot :D.
Current: 991.2 Carrera S
Sold: BMW G20 320d Xdrive M Sport
Sold: Porsche Macan GTS Night Blue / Full GTS Interior
Sold: F80 M3 Black Sapphire/Sakhir Orange
Sold: E92 M3 Jerez Black/Fox Red Leather
Scooby
Posts: 54
Joined: Sun Sep 24, 2017 9:24 am

Post by Scooby »

I tend to get about 15-16 mpg
Maybe i just enjoy the car to much
Greddyuk
Posts: 136
Joined: Mon Apr 23, 2018 11:01 pm

Post by Greddyuk »

Taken my car into East London yesterday. Was giving a Macan 2.0 as courtesy car.
After driving the vehicle for 1 day - its definitely a no-no for me. Apart from the new infotainment screen - everything else is the same to me inside.
The engine is very poor - i am so glad i did not get this engine - If i was driving like "birdbox" - i definitely think i was in a simple basic golf or Q5 - definitely not worth the price - i rather get myself a new RSQ3.
New Macan definitely not in my list of next car - maybe Cayenne Coupe turbo.

I thought the service would take 3-4 hours at most.
I have informed the OPC i require the basic items checked as kindly instructed by Col. I have been told very OPC kindly that work would take 2maybe 3 days. I was rather amazed as £525 is good value for 2-3days of work!!

What is required to be done - i have not been informed yet - just hoping that the brake disk and pads are okay - as i have done 20K on the clock.
Gen 1 Macan Turbo in Carrera White
Air, 21” wheels ACC Pano SurCam 18w LEDs PS+, Int Light Pack
Heated Seats and Steering, Spare wheel, SC, Heat&Noise insulated
Ext Leather, Sports+ Bose+TV tuner
Std Turbo exhaust, E&Drive, Sports Design Package
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Hitman999
Posts: 510
Joined: Thu Nov 17, 2016 9:43 am

Post by Hitman999 »

Hi guys,

What is the latest software version number and is there a list of fixes/improvements it includes?

Thanks.
Current: 991.2 Carrera S
Sold: BMW G20 320d Xdrive M Sport
Sold: Porsche Macan GTS Night Blue / Full GTS Interior
Sold: F80 M3 Black Sapphire/Sakhir Orange
Sold: E92 M3 Jerez Black/Fox Red Leather
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