Re: Macan - problems
Posted: Wed Sep 11, 2019 8:32 am
Fantastic!
Forum for all Porsche Macan Owners
https://www.macanforums.co.uk/
Fantastic!
I think you need to move from your formal request for a replacement or money back to a formal demand!frankstar123 wrote: ↑Tue Sep 10, 2019 4:04 pm Oh yeah back to the car. I spoke to a nice chap today and told me my position and formally requested Porsche give me a replacement or money back. I'm not sure how I stand on the £1K spent on 7 year ceramic covering or the Tax on a new car if they refund me. (not my preferred option) but if they cant get me a replacement for months what option do I have....
When you "sell" the car to the dealer, you fill in the appropriate section on the V5 and send it to the DVLA. They will send you a refund for the remaining tax on your car.frankstar123 wrote: ↑Tue Sep 10, 2019 4:04 pm Oh yeah back to the car. I spoke to a nice chap today and told me my position and formally requested Porsche give me a replacement or money back. I'm not sure how I stand on the £1K spent on 7 year ceramic covering or the Tax on a new car if they refund me. (not my preferred option) but if they cant get me a replacement for months what option do I have....
The Sale of Goods act became obsolete in 2015. It has been replaced by the Consumer Rights Act.On-Track wrote: ↑Mon Sep 09, 2019 4:22 pm
Actually you can insist on a replacement or your money back. You should insist on speaking to the dealer principal and point out they have failed three times to identify and rectify the suspension issues so you want a replacement car. This is actually a right under the "Sale of Goods Act" as the "good" (i.e. the car) is not of merchantable quality.