Warranty extension due to OPC closures

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stallturn
Posts: 164
Joined: Wed Sep 09, 2015 1:58 pm

Post by stallturn »

My extended warranty expires on 20th April. With all OPC's closed, I have no opportunity to have my 111 point check and extend it further.
I have heard that Porsche ordinarily operate a '9 days grace' system, whereby you have 9 days outside the expiry date to extend, during which you are covered. With the current crisis, I understand that grace period has been extended to 45 days as owners have no opportunity to extend with the closures.
Can anyone confirm this, or otherwise?

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SAC1
Posts: 3784
Joined: Wed May 24, 2017 8:24 pm
Location: near BATH

Post by SAC1 »

If you cannot get this question answered by email from your OPC, then Porsche GB are open and can be contacted at:

Porsche Customer Assistance Centre
On behalf of Porsche Cars Great Britain Limited
Bath Road, Calcot, Reading RG31 7SE

Phone: 03457 911 911
Email: customer.assistance@porsche.co.uk
Steve

2020 GTS in Sapphire Blue
(sold) 2017 SD in Rhodium Silver
N13LXC
Posts: 182
Joined: Thu Jan 04, 2018 12:49 pm
Location: Scotland

Post by N13LXC »

Just got a note through from Porsche UK.

Basically 3 month extension on the warranty (mine ran out 2 weeks after lockdown).
Current: 991.2 GTS, Gtd
Previous: Macan TPP, C350e, B8 RS4 Nogaro, Tiguan, S3, A1, B8 RS4, A5 cab, Golf GTTDI x2, RS Clio 197, TT Cab 1.8T, RS Clio 182, Megane 1.5 dci, Clio 1.5 dci, Astra Merit 1.6 d
ouzel
Posts: 19
Joined: Mon Dec 09, 2019 5:12 pm

Post by ouzel »

My OPC has started to open, and have stated that they are handling all expired warranty issues (faults that could not be rectified or postponed inspections due ot the lockdown) as goodwill claims. That's nice to hear.
gtipirelli
Posts: 582
Joined: Wed Jun 24, 2015 3:23 pm

Post by gtipirelli »

I also got a letter confirming 3 month extension to my 3 year warranty that expires at the end of May on the Cayman
Cayenne E Hybrid
718 Cayman S
Previous : Macan 2.0
MCS
Posts: 80
Joined: Sat Nov 12, 2016 3:52 pm

Post by MCS »

Its welcome - but mine ran out on 17 March. Extended to 17 June 2020. Hardly driven in the last two months so effectively getting a months warranty! Still better than nothing I guess....
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