Karcher - excellent customer service.
I've had my Karcher for 10 years and it's never missed a beat. Personally I consider that to be pretty good service and it produces a lovely thick snow foam too.
Current - 991.2 GTS C4 GT Silver
Previous: Macan GTS Night Blue
Previous: 981 Cayman S Agate
Previous: Macan GTS Night Blue
Previous: 981 Cayman S Agate
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- Posts: 2522
- Joined: Thu Jul 28, 2016 8:38 pm
Had mine just over 10 years and has not had a single issues. K4 series. I have almost been waiting for it to fail so I can get one of the new ones
I use 10 metre anti twist high pressure extension and works perfectly. It’s the official Karcher one and if you have an older unit like mine you just get a converter.
I use 10 metre anti twist high pressure extension and works perfectly. It’s the official Karcher one and if you have an older unit like mine you just get a converter.
GTS
Did they mean to send you the more expensive model or did someone between Customer Services and Dispatch have a senior moment? Either way its a great outcome, but especially if they deliberately did it.MCDK wrote: ↑Fri Feb 16, 2018 4:49 pm So a week later my new machine turned up and I was surprised to find it's the next model up which is considerably larger and more powerful. Also well over twice the price at about £110. So far so good as its excellent, still could topple but careful handling avoids that ok. The bit of extra power is great and also the larger capacity seems to have solved the spurting out the rear issue.
So big up to Karcher for making me a happy customer.
Years ago I ordered a sat nav from Amazon but it never showed up (ah the irony...). I phoned Amazon to say it hadn't arrive and the guy in customer services was hugely apologetic and said he'd put it right for me. The next day a package arrived with two sat navs in it.
pj191k89
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- Posts: 1807
- Joined: Fri Jan 13, 2017 12:33 pm
- Location: Warrenpoint, N Ireland
I have a K4 - you know the one with the reel to wind up the hose. Nightmare. The hose stayed permanently curly and wouldn't straighten out as a result of 'hose memory'. So much so that it wore a hole through the hose after about two months of normal use washing two cars once a week. I bought a new longer hose from FleaBay from Poland and now don't use the reel to tidy up the hose. No bother now, As others have said, good snow foam, but not using Karcher's dispenser.
Macan S D
718 S
718 S
Happy there is a company in Omagh who also sell on eBay that do excellent replacement rubber hoses. I had the same problems with my old Kärcher washer as hoses didn’t last any time. Ordered the rubber hose and it outlived the machine
and can be rolled up onto the reel no problem.
and can be rolled up onto the reel no problem.
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- Posts: 1807
- Joined: Fri Jan 13, 2017 12:33 pm
- Location: Warrenpoint, N Ireland
When this one expires I will bear this in mind! Thanks!
Macan S D
718 S
718 S
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