Nissan defends Leaf over claims buyers were misled
Published 05 July 2018
Nissan has hit back at reports that owners of the electric Leaf were misled about charging times.
According to a report by the BBC, prospective buyers were told they could use rapid chargers at motorway service stations to charge the battery to 80 per cent in just 40 minutes. This was later changed to between 40 and 60 minutes.
However, some drivers claim that Nissan didn't make it clear that, if you try to use rapid chargers twice in one day, the second charge could take several hours. Now the car manufacturer has responded saying that this is essential to preserve the battery.
'The 2018 Nissan Leaf has charging safeguards to protect the battery during repeated fast charging sessions in a short period of time,' said Nissan in a statement.
"If Nissan at the start had said what the car is capable of, without exaggerating the fact on their website, I'd have been fine with it"
'While the safeguards may increase charging times after multiple fast charging sessions, they are important to maintaining battery life over an extended time period.'
John Weatherley told the BBC that he had to wait two-and-a-half hours to charge his Leaf for a second time during a 300 mile trip to the Lake District.
"If Nissan at the start had said what the car is capable of, without exaggerating the fact on their website, I'd have been fine with it," he said.
"They said they could charge in 40 to 60 minutes, so I believed them. But it's not true. The advertising is totally misleading."
Weatherley discovered that rapid charging was only intended for use once in a journey when he wrote to Nissan to complain.
The Advertising Standards Authority (ASA) is reportedly looking into the claims that buyers have been misled, but the industry body has refused to confirm whether this is the case.
The Nissan Leaf has a claimed 235-mile range following on electric charge, but some owners are also unhappy that this range is unrealistic. It comes as the number of alternatively-fuelled vehicles continues to rocket - despite HonestJohn.co.uk data revealing that ninety-eight per cent of hybrid cars can't match their advertised MPG.
Nissan has admitted to falsifying emission and fuel economy data at its factories in Japan. The admission was made after the carmaker participated in a voluntary internal inspection of working procedures at its factories.
EV charging - it beggars belief.
What?!...a manufacturer falsifying emission and fuel economy data? ...surely not
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As compared to 100% of Porsche cars presumably? (Not able to match their advertised MPG)
This does look like a design fault by Nissan though in AIUI failing to design in adequate battery cooling to permit repeat fast charging, unlike many other EVs.
Although no manufacturer β advertisesβ mpg, merely reports the results of a standardised imposed european rolling road test, designed to be able to make direct, like for like comparisons (except when they cheat)
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- Nuclear Nick
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It was a BBC report....but you probably think they're the Andy Pandy of broadcasting. LOL
Steve
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I was talking about Honest John, but since you mention it the BBC increasingly seem to go for shallow click bait stories these days too. Popular media journalism is basically junk. The BBC are perhaps the best of a very poor bunch!
I remember reading this BBC report and one guy was quoted as buying a Leaf specifically for use on long journeys and yet he totally failed to understand that official NEDC range is not what you would actually get in real life - it's just the usual unrealistic Euro test cycle that ICE cars quote their equally unrealistic consumption figures from. For example my car has an official NEDC range of 259 miles, but in reality I get around 150-200 miles depending on conditions. But I knew that before I bought the car because I did some actual research on the owners forums. The BBC basically cherry picked the most stupid Leaf owners possible, although I was a little more sympathetic about the multiple rapid charging problem. But seriously you don't buy a Leaf with the intention of doing 300+ mile non-stop trips!
Well Nissan certainly did not lie, they did say that they could use the rapid charging network.
They just failed to clarify that the rapid charging would not be as rapid as the owner may expect for the second radid charge in a day.
Col
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