Auto Express 2020 dealer survey

All the latest Macan News and Reviews
Post Reply
MikeM
Posts: 1053
Joined: Tue Nov 17, 2015 11:13 pm

Auto Express 2020 dealer survey

Post by MikeM » Fri Jul 31, 2020 11:05 am

Porsche dealers have come out well here, probably would have been even better if their charges were more acceptable. Lexus comes out top as usually so do their cars from a quality reliability perspective. If they handled better and dropped that horrendous Lexus front Face I maybe tempted to return ( had 4 RX with not so much as a squeak) 😊


https://www.autoexpress.co.uk/driver-po ... alers-2020
2008. Boxster S Sport: (sold)
2012. 991 S: (sold)
2016. Macan Turbo: (sold) http://www.porsche-code.com/PHKPBML4
2020. Macan GTS on order https://www.porsche-code.com/PMS9FT92

pmg
Posts: 711
Joined: Wed Jun 20, 2018 7:31 pm

Re: Auto Express 2020 dealer survey

Post by pmg » Fri Jul 31, 2020 12:05 pm

Yes Porsche dealers only network of a German Manufacturer in top 10. Merc even in bottom section and hence confirms BMW and Audi as no longer a premium experience as they were 20 years ago.

In any industry a premium experience must cost more to deliver and be worth paying for and I suppose there is the question how much more.

Having said that when I complained my OPC not reopening at first opportunity post lockdown when I needed my summer wheel set reinstated on the Macan was not what I expected of an expensive premium service, i di get the wheel swop for free rather than the £100 expected. they did say all future charges were currently under review so no doubt they claw it back!!
2019 Macan S Porsche code PKW8WKI8

Post Reply