Porsche Connect app

Technical Forum for the Porsche Macan
BHT
Posts: 15
Joined: Sat Dec 23, 2017 10:41 am

Porsche Connect app

Post by BHT » Fri Jan 12, 2018 8:20 pm

Porsche connect is all set up and I have the app on my iPad and iPhone, problem is every time I try to log on to the app via phone or iPad it logs me on and straight off again, see image.

Is anyone else getting this or know how to resolve it?

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Col M
Posts: 156
Joined: Sat Nov 11, 2017 9:12 pm

Re: Porsche Connect app

Post by Col M » Fri Jan 12, 2018 8:29 pm

Yes getting that (after I found I had an incorrect password saved against my id). No solution, found. Given up for now. Annoying that my Car Connect is fine!


BHT
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Joined: Sat Dec 23, 2017 10:41 am

Re: Porsche Connect app

Post by BHT » Fri Jan 12, 2018 8:50 pm

An odd one Col. If I enter an incorrect password it doesn’t allow me in, but if I enter the correct password it lets me in but then logs me off straightaway. It sounds like a cookie issue somewhere.

Am I right in thinking I need this app to work before I can use any of the apps in the car?


Col M
Posts: 156
Joined: Sat Nov 11, 2017 9:12 pm

Re: Porsche Connect app

Post by Col M » Fri Jan 12, 2018 10:34 pm

No, traffic data, Google Destination search & Earth don't require the Connect app.


BHT
Posts: 15
Joined: Sat Dec 23, 2017 10:41 am

Re: Porsche Connect app

Post by BHT » Tue Jan 16, 2018 10:48 pm

Col M wrote:
Fri Jan 12, 2018 10:34 pm
No, traffic data, Google Destination search & Earth don't require the Connect app.
When I touch the Apps option from the home screen in my Macan I get this message, what do I do next to get traffic data and Google Earth to appear on the screen?

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CharlesElliott
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Re: Porsche Connect app

Post by CharlesElliott » Wed Jan 17, 2018 4:40 am

These are slightly different things, Google Earth and Traffic are not ‘apps’ although the Porsche documentation implies they are.

On the map screen, touch the stack of three squares on the right hand side of the screen. The options for Google and Real Time Traffic then appear.
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Retired
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Re: Porsche Connect app

Post by Retired » Wed Jan 17, 2018 9:09 am

Previous car Turbo PP Google earth / Google destination search fine without setting up C+

Current Car Cayman built November 17 Google earth / Google destination search require C+ set up to work.

Current car has a built in SIM which will support GE / GE search and apps. Free for two years.

If you want to use the car's wifi hotspot to, e.g. stream video you have to do one of two things

(1) pay a subscription to Porsche of £39 a month for 7gb and continue to use the internal sim card. Ridiculous price even by Porsche standards.

(2) get your own sim card and put it in the sim card slot. If you do this your sim is used for all data including GE etc.

This all applies to my Cayman but likely that the same set up is in recent Macans?


BHT
Posts: 15
Joined: Sat Dec 23, 2017 10:41 am

Re: Porsche Connect app

Post by BHT » Wed Jan 17, 2018 5:20 pm

Thanks folks, all seems to be working fine now. Even the App on the phone and iPad are allowing me to log in which is odd.

I have set my iPhone as a 'Hot Spot' and tethered the Macan to that, this seems to work fine, Google Maps and other services are now working as they should.


weemsy6147
Posts: 21
Joined: Thu Aug 03, 2017 7:09 pm

Re: Porsche Connect app

Post by weemsy6147 » Wed Jan 17, 2018 10:27 pm

How did you make your iPhone a Hot Spot?

Thanks


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Paul
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Re: Porsche Connect app

Post by Paul » Wed Jan 17, 2018 10:30 pm

weemsy6147 wrote:
Wed Jan 17, 2018 10:27 pm
How did you make your iPhone a Hot Spot?

Thanks

“ settings” , “ personal hotspot” on .......effectively using your phone as the data source.
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