Cracked Door Handles

Technical Forum for the Porsche Macan
Alfanut
Posts: 74
Joined: Mon Jun 03, 2019 6:45 am

Re: Cracked Door Handles

Post by Alfanut » Sun Feb 02, 2020 11:18 am

I’ve finally got a reply from the dealer, the feedback they’ve had from Porsche is that the cracked door handles on my 2019 Macan, whilst not common, is not a unique problem either. Parts on order & they’ll replace both. Let’s hope the paint shop does a good job. Looking forward to a wander round the showroom and hopefully a test drive in a Macan Turbo.
Macan S, Volcano Grey, 2019
http://www.porsche-code.com/PK6KSRC5

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Paul
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Joined: Fri Sep 05, 2014 6:19 pm
Location: Bristol
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Re: Cracked Door Handles

Post by Paul » Sun Feb 02, 2020 11:27 am

👍
Good result, and useful information for others who may have the same issue.
1st Sapphire SD
2nd Sapphire GTS
viewtopic.php?f=23&t=4296
Current 992 S Cab
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peter7
Posts: 37
Joined: Sun Nov 03, 2019 11:18 am

Re: Cracked Door Handles

Post by peter7 » Tue Feb 11, 2020 10:30 am

Alfanut wrote:I’ve finally got a reply from the dealer, the feedback they’ve had from Porsche is that the cracked door handles on my 2019 Macan, whilst not common, is not a unique problem either. Parts on order & they’ll replace both. Let’s hope the paint shop does a good job. Looking forward to a wander round the showroom and hopefully a test drive in a Macan Turbo.
How did you get on ?
Mines been in for the replacements.... they look fine paint wise , but they did a software update after fitting them and it seemed to confuse everything , they had the car for one and a half days , when I picked it up the drivers handle was not fitting correctly so it has to go back again .... the saga continues ....
I’ll update again once it’s sorted .


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keith.brock
Posts: 2
Joined: Sat Feb 22, 2020 7:37 pm

Re: Cracked Door Handles

Post by keith.brock » Sat Feb 22, 2020 7:53 pm

Hi all

I have just spotted all 4 of my handles on our new model 68 plate Macan - images look identical to those posted here

As you would expect my dealer in UK has said never seen or heard of this before - maybe? but it was re-assuring to read about it on here - thank you

keith

PS unfortunately I was unable to load the pics on here

Alfanut
Posts: 74
Joined: Mon Jun 03, 2019 6:45 am

Re: Cracked Door Handles

Post by Alfanut » Sat Feb 22, 2020 8:52 pm

keith.brock wrote:
Sat Feb 22, 2020 7:53 pm
Hi all

I have just spotted all 4 of my handles on our new model 68 plate Macan - images look identical to those posted here

As you would expect my dealer in UK has said never seen or heard of this before - maybe? but it was re-assuring to read about it on here - thank you

keith

PS unfortunately I was unable to load the pics on here
The dealer may not have experienced this, but the warrantee dept at Porsche UK have. My dealer agreed to replace mine without even seeing the car after they spoke to Porsche UK.
Macan S, Volcano Grey, 2019
http://www.porsche-code.com/PK6KSRC5

keith.brock
Posts: 2
Joined: Sat Feb 22, 2020 7:37 pm

Re: Cracked Door Handles

Post by keith.brock » Sun Feb 23, 2020 5:33 pm

Thanks for feedback

K

peter7
Posts: 37
Joined: Sun Nov 03, 2019 11:18 am

Re: Cracked Door Handles

Post by peter7 » Sun Feb 23, 2020 5:50 pm

Alfanut wrote:
keith.brock wrote:
Sat Feb 22, 2020 7:53 pm
Hi all

I have just spotted all 4 of my handles on our new model 68 plate Macan - images look identical to those posted here

As you would expect my dealer in UK has said never seen or heard of this before - maybe? but it was re-assuring to read about it on here - thank you

keith

PS unfortunately I was unable to load the pics on here
The dealer may not have experienced this, but the warrantee dept at Porsche UK have. My dealer agreed to replace mine without even seeing the car after they spoke to Porsche UK.
Amazing there is still an issue on a 68 reg car , mines a 14 with uk miles .. and still covered by warranty


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bbpxbbpx
Posts: 70
Joined: Sat Feb 18, 2017 1:36 pm

Re: Cracked Door Handles

Post by bbpxbbpx » Wed Feb 26, 2020 11:14 pm

I had three of them replaced under warranty in 2018. Also discussed in the US forum. Scrolling to the bottom of that, you will find a bulletin on that issue.

https://www.macanforum.com/threads/crack-in-door-handle.160793/
Ben

MY15 Macan S Agate Grey

peter7
Posts: 37
Joined: Sun Nov 03, 2019 11:18 am

Re: Cracked Door Handles

Post by peter7 » Fri Mar 06, 2020 4:32 am

peter7 wrote:
Alfanut wrote:I’ve finally got a reply from the dealer, the feedback they’ve had from Porsche is that the cracked door handles on my 2019 Macan, whilst not common, is not a unique problem either. Parts on order & they’ll replace both. Let’s hope the paint shop does a good job. Looking forward to a wander round the showroom and hopefully a test drive in a Macan Turbo.
How did you get on ?
Mines been in for the replacements.... they look fine paint wise , but they did a software update after fitting them and it seemed to confuse everything , they had the car for one and a half days , when I picked it up the drivers handle was not fitting correctly so it has to go back again .... the saga continues ....
I’ll update again once it’s sorted .


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Finally all sorted ( under warranty) drivers lock mechanism had to be replaced , it had to be made for my car as it was lock / key specific . So came from Germany and took a little time . I’m glad the warranty covered it !
Well done Brooklands Porsche !


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Salty
Posts: 121
Joined: Mon Aug 11, 2014 9:26 am

Re: Cracked Door Handles

Post by Salty » Wed Jul 08, 2020 5:45 pm

My Macan has just been in to the OPC in Newcastle to have the drivers door handle replaced under warranty. They had a look at it when the car was in for service and agreed to change it without any problem. Looks as good as new now but then my wife noticed that the two rear door handles also have small cracks appearing and it look like they will be replaced under warranty also.

79F0E582-65A6-4B93-93D0-4513C69A8C08.jpeg

Rear door handles.

BDCEEAC7-CFDC-4152-81F6-C72919F93A4E.jpeg

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