Long life condition report

Technical Forum for the Porsche Macan
AndyC160
Posts: 839
Joined: Sun Sep 15, 2019 11:11 am

Post by AndyC160 »

I've got the Macan booked in for it's long life guarantee condition report - 2 years after delivery.

My OPC say they need the car for 2 hours. What's involved in making the report. 2 hours seems a long time!

Also, it appears from reading the guarantee & maintenance book that the work is carried out free of charge. Is this correct?
2021 Macan GTS Jet Black with Full Espresso Leather :D
2018 Macan in Agate grey (now sold)
Audi B5 RS4 - tweaked a little bit ;)
Lotus Elise S1 Sport 160

User avatar
Wing Commander
Posts: 19874
Joined: Tue Oct 06, 2015 5:43 pm
Location: Wiltshire

Post by Wing Commander »

Have not heard of this before. Has it had its 2 year/20,000 mile service yet?

Being a sceptic, if it’s a free service, they may well be looking for ‘chargeable’ items to recommend. ;)
Simon

Sold: 2016 Rhodium Silver Macan 2.0
Sold: 2013 Platinum Silver 911 (991.1) C2
Sold: 2017 Carmine Red Panamera 4
Mine: 991.2 Carrera T Racing Yellow 06/04/2018
AndyC160
Posts: 839
Joined: Sun Sep 15, 2019 11:11 am

Post by AndyC160 »

The servicing on my car is out of sync. I had an intermediate service and brake fluid change when it was a year old (when I bought it) rather than two.

The Condition Report is mention in the Guarantee & Maintenance booklet on page 7 - "Within the framework of servicing, the Porsche partner will make out a free Condition Report after the first two years. This is intended to ensure that the conditions for the Long-life guarantee are not jeopardised."

The bit about "within the framework of servicing" makes me wonder if they'll charge for it as the car isn't actually having a service because it's not due.

There is also a section to be stamped, dated and mileage recorded on page 20 for the Record of Long-life guarantee condition report. Here it says "two years after delivery and every two years afterwards, the vehicle will be checked - at no additional charge to the customer - to protect the claims as part of the Long-life guarantee."
2021 Macan GTS Jet Black with Full Espresso Leather :D
2018 Macan in Agate grey (now sold)
Audi B5 RS4 - tweaked a little bit ;)
Lotus Elise S1 Sport 160
peter7
Posts: 136
Joined: Sun Nov 03, 2019 11:18 am

Post by peter7 »

It probably gives the dealer another opportunity to fix something ?
Macan S Agate grey 2014 one of the original press cars
AndyC160
Posts: 839
Joined: Sun Sep 15, 2019 11:11 am

Post by AndyC160 »

So has no one had this stamped in thier maintenance & guarantee book?
2021 Macan GTS Jet Black with Full Espresso Leather :D
2018 Macan in Agate grey (now sold)
Audi B5 RS4 - tweaked a little bit ;)
Lotus Elise S1 Sport 160
User avatar
Guy
Posts: 2148
Joined: Tue Nov 04, 2014 11:06 am
Location: Warwickshire

Post by Guy »

Mine had it stamped at the 2 and 4 year point, but it coincided with routine servicing.
User avatar
pmg
Posts: 2985
Joined: Wed Jun 20, 2018 7:31 pm

Post by pmg »

A cynic might say this was a device for ensuring despite the EU's rules on independent serving not directly invalidating the warranty, there is some encouragement for using OPC's
2019 Macan S Porsche code PKW8WKI8
AndyC160
Posts: 839
Joined: Sun Sep 15, 2019 11:11 am

Post by AndyC160 »

Guy wrote: Sun Oct 25, 2020 5:20 pm Mine had it stamped at the 2 and 4 year point, but it coincided with routine servicing.
Thanks for confirming...I guess most are stamped like yours. I'm now thinking they'll try and charge me to carry it out because it's not being done as part of a service.
2021 Macan GTS Jet Black with Full Espresso Leather :D
2018 Macan in Agate grey (now sold)
Audi B5 RS4 - tweaked a little bit ;)
Lotus Elise S1 Sport 160
Toddie
Posts: 463
Joined: Thu Jan 16, 2020 2:45 pm

Post by Toddie »

Looking @ my service book, mine was stamped by the OPC after the car’s 2 year service @ 9K
2017 Macan S, Carrara White Metallic, Agate Grey Leather, 21” 911 Turbo Design wheels.
AndyC160
Posts: 839
Joined: Sun Sep 15, 2019 11:11 am

Post by AndyC160 »

I had the inspection, report done and book stamped today. All good...its in excellent condition. All free of charge. 👍 Porsche Wilmslow

They had a gorgeous 911R in for its 4th year service...only 2k miles on the clock :shock: what a waste!!
2021 Macan GTS Jet Black with Full Espresso Leather :D
2018 Macan in Agate grey (now sold)
Audi B5 RS4 - tweaked a little bit ;)
Lotus Elise S1 Sport 160
Post Reply

  • Similar Topics
    Replies
    Views
    Last post