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Porsche Configurator Access

Posted: Sun Jul 18, 2021 9:56 am
by PorscheMack
Able to access Configurator on my mobile but only get pictures of models on my Samsung tablet and no selection options. Even on my phone can't find the Pano roof option. Any help appreciated.

Re: Porsche Configurator Access

Posted: Sun Jul 18, 2021 10:24 am
by pmg
With major changes imminent I would just wait until Tuesday whatever the hour is. the Macan configurator is of little value until then.

The reason you are having problems accessing is probably due to Porsche currently working on updating system.

Re: Porsche Configurator Access

Posted: Sun Jul 18, 2021 11:06 am
by PorscheMack
Are you having any probs as strange that virtually OK on my phone but not on tablet?

Re: Porsche Configurator Access

Posted: Sun Jul 18, 2021 11:25 am
by pmg
No issues apart from lack of any options re seats etc . Accessed via Chrome internet browser on PC

Re: Porsche Configurator Access

Posted: Sun Jul 18, 2021 11:35 am
by PorscheMack
OK. Thanks. Had the same problem some weeks ago when trying to spec a 911. I'll try again when the configurator updates with new Macan but not confident that it will fix the issue. Thanks again.

Re: Porsche Configurator Access

Posted: Mon Jul 19, 2021 9:07 am
by Deleted User 4436
configurator works fine as is on every device I have (PC, Ipad, iPhone etc) so I suspect its an OS issue on your tablet. Not all tablets are created equal. May also be a security setting on your tablet.

As others have said though, if its specifically the macan configurator you are interested in (and I assume as this is the Macan forum, that is the case) then its no use at the moment anyway. I used it to spec mine and place an order but the dealership have said that they can only actually order the facelift model and that's currently not available and that I will need to re-spec it when the new configurator is on line. So my deposit is effectively just a place in the queue. I suspect in reality my deposit is just a bit more money in the bank for Porsche and avails me of no benefit whatsoever.