well, considering they are doing you a colossal favour selling it to you in the first place….MacanSman wrote: ↑Thu Mar 10, 2022 6:56 pmThey did make you feel like they were doing you a favour to fix it!!THHGTTG wrote: ↑Thu Mar 10, 2022 6:13 pmYou asked someone from Porsche to fix something that broke on a brand new car under warranty?! You mad fool !! its almost like you think they are there to serve you. What were you thinking man ?!!!!MacanSman wrote: ↑Thu Mar 10, 2022 5:48 pm Update from the OPC - It's a faulty air conditioning pressure sensor that's causing the issue and looks like it should be ready to collect on Saturday.
They did say we have asked for this to be covered under warranty for you!! I said it's 2 months old for crying out loud, and should be under warranty!!
Air Con - Gen 3
I would definitely complain!! Should have been perfect and then should/could have been fixed in 24 to 48 hours!MacanSman wrote: ↑Thu Mar 10, 2022 6:55 pmYes not far off 6 weeks but I was on holiday for 2 of them so booked it in for when we came home. I doubt it has ever worked from new! Do you think it is worth contacting Porsche GB to complain? They have had it for a week tomorrow too.Jon A wrote: ↑Thu Mar 10, 2022 5:59 pmSo that have taken six weeks to book in, diagnose and then replace a sensor???MacanSman wrote: ↑Thu Mar 10, 2022 5:48 pm Update from the OPC - It's a faulty air conditioning pressure sensor that's causing the issue and looks like it should be ready to collect on Saturday.
They did say we have asked for this to be covered under warranty for you!! I said it's 2 months old for crying out loud, and should be under warranty!!
Given that it sounds like it never worked from new, perhaps you should discuss the compensation you are due for a sub standard new car?
Cheers
The more we collectively put up with this buls**t service, the more we will get it.
718 Boxster - lava orange (2019)
992 C2 racing yellow (2020)
https://configurator.porsche.com/porsche-code/PRIMAJB4
Ex - Macan S - Carmine (2022)
http://www.porsche-code.com/PNZVYTE0
992 C2 racing yellow (2020)
https://configurator.porsche.com/porsche-code/PRIMAJB4
Ex - Macan S - Carmine (2022)
http://www.porsche-code.com/PNZVYTE0
I would definitely complain!! Should have been perfect and then should/could have been fixed in 24 to 48 hours!MacanSman wrote: ↑Thu Mar 10, 2022 6:55 pmYes not far off 6 weeks but I was on holiday for 2 of them so booked it in for when we came home. I doubt it has ever worked from new! Do you think it is worth contacting Porsche GB to complain? They have had it for a week tomorrow too.Jon A wrote: ↑Thu Mar 10, 2022 5:59 pmSo that have taken six weeks to book in, diagnose and then replace a sensor???MacanSman wrote: ↑Thu Mar 10, 2022 5:48 pm Update from the OPC - It's a faulty air conditioning pressure sensor that's causing the issue and looks like it should be ready to collect on Saturday.
They did say we have asked for this to be covered under warranty for you!! I said it's 2 months old for crying out loud, and should be under warranty!!
Given that it sounds like it never worked from new, perhaps you should discuss the compensation you are due for a sub standard new car?
Cheers
The more we collectively put up with this buls**t service, the more we will get it.
718 Boxster - lava orange (2019)
992 C2 racing yellow (2020)
https://configurator.porsche.com/porsche-code/PRIMAJB4
Ex - Macan S - Carmine (2022)
http://www.porsche-code.com/PNZVYTE0
992 C2 racing yellow (2020)
https://configurator.porsche.com/porsche-code/PRIMAJB4
Ex - Macan S - Carmine (2022)
http://www.porsche-code.com/PNZVYTE0
Shouldn’t have got past the PDI if it was faulty from new. And in any event an absolute no brainier that it’s covered by warranty. Contrary to any warranty any product must be fit for purpose and of merchantable quality. Car manufacturers and software companies seem to conveniently try and forget this.
Macan S MY 2023
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- Posts: 1428
- Joined: Sat Jan 23, 2021 9:39 am
Superb, fingers crossed that's the last time it sees an OPC till its service.
Ex -
Macan Turbo (Mamba Green)
Audi RS6 (Misano Red)
Audi S4 (Silver)
Audi S3 (Imola Yellow)
Peugeot 309 goodwood (Green)
Peugeot 306 gti-6 (Silver)
Peugeot 205 gti (Ltd edition Sorento Green)
Macan Turbo (Mamba Green)
Audi RS6 (Misano Red)
Audi S4 (Silver)
Audi S3 (Imola Yellow)
Peugeot 309 goodwood (Green)
Peugeot 306 gti-6 (Silver)
Peugeot 205 gti (Ltd edition Sorento Green)
I'm hoping so too!Rarecolour wrote: ↑Sun Mar 13, 2022 7:58 amSuperb, fingers crossed that's the last time it sees an OPC till its service.
Cheers
I got my Macan S 2022 in Jan and it’s AC is not working either. Based on what I have heard, this problem is quite omnipresent in 2022 Macan. Also, my brakes have a squeaking sound 7 out of 10 times. And the seat cooling ventilator is so loud that it’s worthless using it. And CarPlay keeps getting disconnected and I cannot play music on one phone but use Maps on the other no matter how many times I have used the Devices settings and dashboard. Overall, massively disappointed with the car so far because of these issues.
I feel for you.mayurvk wrote: ↑Tue May 24, 2022 11:38 am I got my Macan S 2022 in Jan and it’s AC is not working either. Based on what I have heard, this problem is quite omnipresent in 2022 Macan. Also, my brakes have a squeaking sound 7 out of 10 times. And the seat cooling ventilator is so loud that it’s worthless using it. And CarPlay keeps getting disconnected and I cannot play music on one phone but use Maps on the other no matter how many times I have used the Devices settings and dashboard. Overall, massively disappointed with the car so far because of these issues.
I know this doesn’t help you much but I will say I haven’t experienced any of those issue, but have experienced a bunch of others. For mass produced cars that have been in production for almost a decade it is amazing how “flakey” Macans seem to be. I wonder if they have been substituting cheaper parts with the supply chain issues.
What are your next steps? I would suggest emailing Porsche directly but from my experience that doesn’t yield terribly useful results. Perhaps speak to the dealer principal from where you bought the car and show them this issue that you are able to reliably replicate.