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Tracker activated disabling car...

Posted: Fri Jul 13, 2018 6:20 pm
by bilun777
On Saturday,just before the England match,I popped into local Garage for a Newspaper.
It was a very hot day so I left the engine running with Air con on (wife and 2 dogs in the car.)
When I returned to the car the engine had stopped.
It wouldn't restart and I saw a momentary Gearbox failure warning.
AA breakdown / Recovery were excellent and after a couple of hours off it went to AA storage.
The car eventually turned up at my OPC on tuesday and I collected it again on thursday "Fixed."
The technician said the Tracker had disabled the car but all was now well and shouldn't happen again.
They'd never seen anything like it before ...(The tracker was never activated from new as it was not a requirement by my Insurers.)
The Macan now has the dubious honour of being the most unreliable new car I've ever owned...( 15 BMWs ,Mercs and Skodas over the last 20 years or so.)
Fortunately we weren't on our way to the Airport at the time to catch a flight.... :(

Re: Tracker activated disabling car...

Posted: Fri Jul 13, 2018 9:29 pm
by Nuclear Nick
Glad you got it fixed, although unlucky to have such rare failure by the sound of it.

AA rather than Porsche Assist?

Re: Tracker activated disabling car...

Posted: Sat Jul 14, 2018 8:55 am
by bilun777
Do porsche assist have their own people?
We just rang the porsche number and fortunately a nice AA man was a few miles away.
We were told it could be 2 hours. ( Hot saturday teatime on world cup football day !)
Fortunately my son was driving past on his way from work and " re-homed my wife and dogs."

Re: Tracker activated disabling car...

Posted: Sun Jul 15, 2018 8:18 am
by Spud
bilun777 wrote: Sat Jul 14, 2018 8:55 am Do porsche assist have their own people?
We just rang the porsche number and fortunately a nice AA man was a few miles away.
We were told it could be 2 hours. ( Hot saturday teatime on world cup football day !)
Fortunately my son was driving past on his way from work and " re-homed my wife and dogs."
Nope it’s normally the AA, When I had my first Macan and had to use the Assist I was very surprised as I had been used to the Jag man, but need not have been concerned as the AA man was excellent, had to use them twice and can’t speak highly enough of their service

Re: Tracker activated disabling car...

Posted: Sun Jul 15, 2018 8:31 am
by Nuclear Nick
bilun777 wrote: Sat Jul 14, 2018 8:55 am Do porsche assist have their own people?
We just rang the porsche number and fortunately a nice AA man was a few miles away.
We were told it could be 2 hours. ( Hot saturday teatime on world cup football day !)
Fortunately my son was driving past on his way from work and " re-homed my wife and dogs."
Ah thanks, didn't realise you had gone through the PA number. Useful to know.

Re: Tracker activated disabling car...

Posted: Mon Jul 16, 2018 11:12 am
by RAA
I'm a Macan S wannabe (never had a Porsche before, but ordered a new, facelifted S back in February).

I've been a member of the AA for several years now (with my previous Merc 320 CDi Estate and my current Mazda CX-5). Is Porsche Assist free, or an option ? If it's free, once the new Macan arrives, I suppose there will be no point continuing with my separate AA membership (?)

Bob

Re: Tracker activated disabling car...

Posted: Mon Jul 16, 2018 12:56 pm
by Paul
Porsche assist is included as part of the 3 yr warranty package