Transfer Box Replacement

Engine, Exhaust, Drivetrain, ECU Issues and Fixes
Post Reply
User avatar
paulyonder
Posts: 10
Joined: Mon Jan 07, 2019 9:23 am

Post by paulyonder »

Gah, didn't want this to be my first post on the forum, but after only 8 days of Macan ownership another potential transfer box issue.

Its a late 2015 Macan S, literally hit 30k miles over the weekend. Purchased from an indie dealer in late Dec 18', I actually felt something everso slightly odd pulling away on the test drive. It had just had 4x new tyres so both myself and the dealer chalked it up to them having not developed full grip.

Have a slot booked in to formally diagnose with OPC near me, but has all the same characteristics other mentioned; a feeling that gears 'slip' when pulling away/judder, more pronounced on a hill heading upwards, with right lock on. Same issue when reversing. It's quite subtle at this stage, so it's only having read this forum that I'm now imagining the worse...

Even thought it's only about 2 months out of Porsche warranty, OPC seemed pretty adamant they wouldn't cover it, despite cases on this forum seeming to rack up. I do have an RAC warranty, plus coverage in the first three months from the indie dealer, but still unbelievably frustrating.
Current: Macan S (Purchased Dec 2018)
Previous: 911 997 C2S (Sold Dec 2018)

User avatar
Paul
Posts: 8603
Joined: Fri Sep 05, 2014 6:19 pm
Location: Bristol
Contact:

Post by Paul »

Not a very good welcome to the forum, but welcome nonetheless!

Hopefully the RAC warranty (or indeed the supply dealer if the warranty company decline) will sort at no cost to yourself.
1st Sapphire SD
2nd Sapphire GTS
viewtopic.php?f=23&t=4296
Current 992 S Cab
viewtopic.php?f=23&t=9845&p=196465#p196465
User avatar
Nuclear Nick
Posts: 3814
Joined: Wed Feb 17, 2016 3:42 pm
Location: Bristol

Post by Nuclear Nick »

Welcome paulyonder!

Yes, frustrating that you have a potential transfer box issue so soon after buying the car, but looking at the positives, if the 'box has failed it should be replaced foc by the supplying dealer and then you have the comfort of knowing you have a new, modified box that should last a long time.

(Snap, Paul, great minds post alike!)
Nick

Defender 90 V8

991.2 C2 GTS

Macan Turbo - sold

BMW K1300S, BMW R1250 GSA
User avatar
Wing Commander
Posts: 19871
Joined: Tue Oct 06, 2015 5:43 pm
Location: Wiltshire

Post by Wing Commander »

Welcome, Paul.

I hope that the issue is resolved at no cost to you, and that your future posts on our friendly forum are more positive. :)
Simon

Sold: 2016 Rhodium Silver Macan 2.0
Sold: 2013 Platinum Silver 911 (991.1) C2
Sold: 2017 Carmine Red Panamera 4
Mine: 991.2 Carrera T Racing Yellow 06/04/2018
User avatar
paulyonder
Posts: 10
Joined: Mon Jan 07, 2019 9:23 am

Post by paulyonder »

Wing Commander wrote: Mon Jan 07, 2019 1:07 pm Welcome, Paul.

I hope that the issue is resolved at no cost to you, and that your future posts on our friendly forum are more positive. :)
Thanks all for the welcomes; it as a friendly place round here! :) Will keep everyone updated as to how I get on next week. Going to keep an eye on these threads too, there does certainly appear to be somewhat of a pattern emerging.
Current: Macan S (Purchased Dec 2018)
Previous: 911 997 C2S (Sold Dec 2018)
User avatar
paulyonder
Posts: 10
Joined: Mon Jan 07, 2019 9:23 am

Post by paulyonder »

paulyonder wrote: Mon Jan 07, 2019 9:38 am Gah, didn't want this to be my first post on the forum, but after only 8 days of Macan ownership another potential transfer box issue.

Its a late 2015 Macan S, literally hit 30k miles over the weekend. Purchased from an indie dealer in late Dec 18', I actually felt something everso slightly odd pulling away on the test drive. It had just had 4x new tyres so both myself and the dealer chalked it up to them having not developed full grip.

Have a slot booked in to formally diagnose with OPC near me, but has all the same characteristics other mentioned; a feeling that gears 'slip' when pulling away/judder, more pronounced on a hill heading upwards, with right lock on. Same issue when reversing. It's quite subtle at this stage, so it's only having read this forum that I'm now imagining the worse...

Even thought it's only about 2 months out of Porsche warranty, OPC seemed pretty adamant they wouldn't cover it, despite cases on this forum seeming to rack up. I do have an RAC warranty, plus coverage in the first three months from the indie dealer, but still unbelievably frustrating.
Just to close the loop on this, I collect my Macan tomorrow after being diagnosed with a failed transfer box. Went out with the OPC tech to diagnose; I hadn't even got off the forecourt when he turned me round...

RAC warranty coughed up (most, not all of the cost), after an insane amount of pain. At one point, they wanted the case sent off to a 'transmission specialist' for 3rd party assessment :shock: No guidance on who this was, was just told to "find one".

Needless to say, the Porsche 'Official' Warranty seems the way to go, despite the price premium; lesson learned there.

Interestingly, the chap I eventually spoke to at RAC said he'd had "four Macans in the last eight days" with transfer box failures. This was first week of Jan.

Can confirm I had the revised design part installed too. For ref. the part number is 95B341010AX.
Current: Macan S (Purchased Dec 2018)
Previous: 911 997 C2S (Sold Dec 2018)
User avatar
Nuclear Nick
Posts: 3814
Joined: Wed Feb 17, 2016 3:42 pm
Location: Bristol

Post by Nuclear Nick »

paulyonder wrote: Fri Jan 25, 2019 5:10 pm
paulyonder wrote: Mon Jan 07, 2019 9:38 am Gah, didn't want this to be my first post on the forum, but after only 8 days of Macan ownership another potential transfer box issue.

Its a late 2015 Macan S, literally hit 30k miles over the weekend. Purchased from an indie dealer in late Dec 18', I actually felt something everso slightly odd pulling away on the test drive. It had just had 4x new tyres so both myself and the dealer chalked it up to them having not developed full grip.

Have a slot booked in to formally diagnose with OPC near me, but has all the same characteristics other mentioned; a feeling that gears 'slip' when pulling away/judder, more pronounced on a hill heading upwards, with right lock on. Same issue when reversing. It's quite subtle at this stage, so it's only having read this forum that I'm now imagining the worse...

Even thought it's only about 2 months out of Porsche warranty, OPC seemed pretty adamant they wouldn't cover it, despite cases on this forum seeming to rack up. I do have an RAC warranty, plus coverage in the first three months from the indie dealer, but still unbelievably frustrating.
Just to close the loop on this, I collect my Macan tomorrow after being diagnosed with a failed transfer box. Went out with the OPC tech to diagnose; I hadn't even got off the forecourt when he turned me round...

RAC warranty coughed up (most, not all of the cost), after an insane amount of pain. At one point, they wanted the case sent off to a 'transmission specialist' for 3rd party assessment :shock: No guidance on who this was, was just told to "find one".

Needless to say, the Porsche 'Official' Warranty seems the way to go, despite the price premium; lesson learned there.

Interestingly, the chap I eventually spoke to at RAC said he'd had "four Macans in the last eight days" with transfer box failures. This was first week of Jan.

Can confirm I had the revised design part installed too. For ref. the part number is 95B341010AX.
I'm still interested to know why the supplying dealer didn't fix this for free under the statutory warranty?
Nick

Defender 90 V8

991.2 C2 GTS

Macan Turbo - sold

BMW K1300S, BMW R1250 GSA
User avatar
Paul
Posts: 8603
Joined: Fri Sep 05, 2014 6:19 pm
Location: Bristol
Contact:

Post by Paul »

Nuclear Nick wrote: Fri Jan 25, 2019 6:24 pm
paulyonder wrote: Fri Jan 25, 2019 5:10 pm
paulyonder wrote: Mon Jan 07, 2019 9:38 am Gah, didn't want this to be my first post on the forum, but after only 8 days of Macan ownership another potential transfer box issue.

Its a late 2015 Macan S, literally hit 30k miles over the weekend. Purchased from an indie dealer in late Dec 18', I actually felt something everso slightly odd pulling away on the test drive. It had just had 4x new tyres so both myself and the dealer chalked it up to them having not developed full grip.

Have a slot booked in to formally diagnose with OPC near me, but has all the same characteristics other mentioned; a feeling that gears 'slip' when pulling away/judder, more pronounced on a hill heading upwards, with right lock on. Same issue when reversing. It's quite subtle at this stage, so it's only having read this forum that I'm now imagining the worse...

Even thought it's only about 2 months out of Porsche warranty, OPC seemed pretty adamant they wouldn't cover it, despite cases on this forum seeming to rack up. I do have an RAC warranty, plus coverage in the first three months from the indie dealer, but still unbelievably frustrating.
Just to close the loop on this, I collect my Macan tomorrow after being diagnosed with a failed transfer box. Went out with the OPC tech to diagnose; I hadn't even got off the forecourt when he turned me round...

RAC warranty coughed up (most, not all of the cost), after an insane amount of pain. At one point, they wanted the case sent off to a 'transmission specialist' for 3rd party assessment :shock: No guidance on who this was, was just told to "find one".

Needless to say, the Porsche 'Official' Warranty seems the way to go, despite the price premium; lesson learned there.

Interestingly, the chap I eventually spoke to at RAC said he'd had "four Macans in the last eight days" with transfer box failures. This was first week of Jan.

Can confirm I had the revised design part installed too. For ref. the part number is 95B341010AX.
I'm still interested to know why the supplying dealer didn't fix this for free under the statutory warranty?
^^^
This...!
1st Sapphire SD
2nd Sapphire GTS
viewtopic.php?f=23&t=4296
Current 992 S Cab
viewtopic.php?f=23&t=9845&p=196465#p196465
User avatar
VanB
Posts: 3730
Joined: Wed Sep 21, 2016 6:58 pm

Post by VanB »

Seconded


Sent from my iPhone using Tapatalk
Current - 991.2 GTS C4 GT Silver
Previous: Macan GTS Night Blue
Previous: 981 Cayman S Agate
Crazy diamond
Posts: 112
Joined: Sat Sep 10, 2016 1:06 pm
Location: Wiltshire

Post by Crazy diamond »

I feel for all those that have had transfer box replacements. However, the onus to fix must surely be on Porsche? Why haven't they issued a recall? Why do so many people feel that £1500 to extend a warranty to cover a t /box failure is the way forward? Yes I am a Porsche fan but just because the majority of us can afford the warranty, surely this is not good or fair practice. Manufacturing something which is not fit for purpose and then getting customers to insure against its failure, is not on. Transfer boxes shoukd not fail under 100,000 miles of use and to accept this without a fight is not the way forward. Ask Porsche for statistics on t/b failures then get a good lawyer.
Post Reply

  • Similar Topics
    Replies
    Views
    Last post