Another desperate owner with DPF issues
Posted: Sun Jul 08, 2018 7:38 pm
Dear forum,
I'm a little slow on tech matters and have only just found forums and this wealth of info.
I know this topic has been covered but I'm having very little success with the dealer and could really do with some practical advice.
Here'a the problem:
I bought my macan new in oct 2017 and after 1000 miles per month (both motorway amd town) the car went into limp mode in April 2018. It was late and with kids in the back, I felt helpless and need to be rescued. Yes Im a woman and not used to feeling helpless.
Porsche assist came and towed the car away. Days later the fixed car and was returned. The issue was a clogged dpf filter.
6 weeks later the same thing happened and I nearly had an accident as a car behind me couldn't understand why I was driving so slowly.
Porsche collected the car and again the dpf filter was clogged despite the fact that I have weekly taken the car at 2000 revs for 30 mins on motorway.
Porsche are telling me the car is fixed but I cannot drive a car that makes me feel unsafe, is unreliable and doesn't do what a car should do.
I have made this clear to the dealer. After a couple fo weeks of trying to find a solution, we have arrived at the following:
1) they have offered to buy my car at a loss of £7k to me
2) I buy a new macan s petrol which is not as good as my current spec but at a cost of an extra £10.
3) I takeep macan I bought back and live with it
I dont feel that either solution is a real solution as I bought porsche and the car has not fulfilled it primary goal.
I have done some googling about rejecting the car as unfit for purpose but am really out of my depth. Has anyone who has been through this car rejecting route. What do I do next and do I need to get a solicitor? It's seems that other owners that had their issue resolve with a better result that didn't cost them
? Is that right?
I don't think the dealer is sympathetic and keeps telling me the car is fixed. But having happened twice, how many times does the car need to fail or something serious happen before I get a sensible solution.
I know a few forum members have had similar issues.
Can anyone provide any help, advice on the rejettison process.
Any guidance appreciated.
S
I'm a little slow on tech matters and have only just found forums and this wealth of info.
I know this topic has been covered but I'm having very little success with the dealer and could really do with some practical advice.
Here'a the problem:
I bought my macan new in oct 2017 and after 1000 miles per month (both motorway amd town) the car went into limp mode in April 2018. It was late and with kids in the back, I felt helpless and need to be rescued. Yes Im a woman and not used to feeling helpless.
Porsche assist came and towed the car away. Days later the fixed car and was returned. The issue was a clogged dpf filter.
6 weeks later the same thing happened and I nearly had an accident as a car behind me couldn't understand why I was driving so slowly.
Porsche collected the car and again the dpf filter was clogged despite the fact that I have weekly taken the car at 2000 revs for 30 mins on motorway.
Porsche are telling me the car is fixed but I cannot drive a car that makes me feel unsafe, is unreliable and doesn't do what a car should do.
I have made this clear to the dealer. After a couple fo weeks of trying to find a solution, we have arrived at the following:
1) they have offered to buy my car at a loss of £7k to me
2) I buy a new macan s petrol which is not as good as my current spec but at a cost of an extra £10.
3) I takeep macan I bought back and live with it
I dont feel that either solution is a real solution as I bought porsche and the car has not fulfilled it primary goal.
I have done some googling about rejecting the car as unfit for purpose but am really out of my depth. Has anyone who has been through this car rejecting route. What do I do next and do I need to get a solicitor? It's seems that other owners that had their issue resolve with a better result that didn't cost them
? Is that right?
I don't think the dealer is sympathetic and keeps telling me the car is fixed. But having happened twice, how many times does the car need to fail or something serious happen before I get a sensible solution.
I know a few forum members have had similar issues.
Can anyone provide any help, advice on the rejettison process.
Any guidance appreciated.
S