Vodafone tracker problems today?

Audio, Navigation, Electronic Issues and Fixes
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goron59
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Post by goron59 »

It's rare that my car is out of my garage (where it's a mobile phone signal blackspot) but all day, the tracker app has been unable to reach my car, or say where it was.

Even when I was sitting in the car (so I knew it wasn't stolen), it couldn't find it.

Just sits there with this:



Diagnostics show inability to contact car.

At one point the app said it couldn't contact the PCC server, so I wonder if they're having troubles again.

Used to have 2016 Macan Turbo PHCKCL70
Previously a 2014 Macan Turbo.
Now a 2021 Tesla Model 3 LR

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Paul
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Post by Paul »

Just checked, mine's fine (although I've only got the base base free version - maybe it's the paid for bit that's broken )
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SMC
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Post by SMC »

No issues up north and I'm with EE as well. Might be worth checking it's not a local carrier problem ?
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LVision
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Post by LVision »

All fine in the Far East (I.e. East Anglia) although broadband has been a bit flakey today.
wallaby
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Post by wallaby »

All good here - Essex/Suffolk border - wi-fi and 3G.
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Bazza06
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Post by Bazza06 »

Have you tried rebooting your app / phone?
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Kasfranks99
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Post by Kasfranks99 »

Mine all ok. It did take a little while longer than normal though.


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goron59
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Post by goron59 »

Have you tried rebooting your app / phone?

App yes, but the app seems fine and the diagnostics in the app show no connection between the control centre and car.
Used to have 2016 Macan Turbo PHCKCL70
Previously a 2014 Macan Turbo.
Now a 2021 Tesla Model 3 LR
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goron59
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Joined: Sun Aug 09, 2015 10:15 am

Post by goron59 »

The car is currently overnighting at Porsche East London, but it wasn't detectable in the carpark before I handed it over. Will check with them when I collect car tomorrow.
Used to have 2016 Macan Turbo PHCKCL70
Previously a 2014 Macan Turbo.
Now a 2021 Tesla Model 3 LR
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goron59
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Joined: Sun Aug 09, 2015 10:15 am

Post by goron59 »

Thanks for all the responses. At least I know it's not a service outage!
Used to have 2016 Macan Turbo PHCKCL70
Previously a 2014 Macan Turbo.
Now a 2021 Tesla Model 3 LR
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