Comfort memory pack not working

Interior and Exterior bodywork Issues and Fixes
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Comfort memory pack not working

Post by Hardworkaardvark » Tue Dec 04, 2018 11:32 pm

Hello fellow members
Macan SD with 18 way sports seats with comfort pack.
I have for the last 3 years had problems with my comfort memory package, well the electric seat. When the ignition key is removed the steering wheel will be raised and at the same time the the driver’s seat will go back. What has been happening is that the seat attempts to move then doesn’t. This has been happening on a weekly basis. It has been back to Tonbridge Porsche on several occasions. only for no fault found to be written on the job card. I finally had enough and knew that I had to get my Macan re booked back in to be seen. With only three weeks warranty left the car went in. It has now been in the garage for virtually a month. After tens days they had seen the problem. The problem is how to fix it? Well, I was called today to say the Macan is ready. I was told that they found the battery charge level was low. It just needed charging.

I would totally understand if it had something to do with the battery (I my opinion) I use the Macan everyday day on the motorway. I have been told when the battery gets low it disengages the comfort memory pack. Well it doesn’t help me because I still have to use the controls to still move the seat back to get out. Why does it not stop the steering wheel moving then?

Has anyone else had this problem?
Any thoughts on what to do?

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Re: Comfort memory pack not working

Post by andreas » Thu Dec 06, 2018 12:33 pm

The comfort memory on mine has not worked occasionally. But mostly it works.
Macan S collected 4 Dec 2017 - Jet Black, 20" SportDesign wheels, Agate/Pebble leather, 18-way seats, comfort memory, seat heating, Light Comfort pack, Pano roof, Bi-Xenons with PDLS, Surround View, PASM, Power Steering Plus, spare wheel, towbar.

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Re: Comfort memory pack not working

Post by Ian.g » Sat Dec 08, 2018 9:17 pm

Mine does this occasionally. The steering wheel goes up as the key is removed and the seat goes back as the door handle is opened. Sometimes the seat jerks back a tiny bit and stops. If I shut the door, put the key in, remove it again and open the door again, it works fine. I doubt it is anything to do with the battery as it works the second time. I just look at it as a computer so it sometimes doesn’t work properly. Every other computer I have intermittently doesn’t work properly (2 PCs, iPads, iPhones, routers... the list goes on). I suspect there isn’t a fix. If you want to prove it isn’t the battery, shut the door, put the key back in and remove/open door and it will probably work fine. But if you do find a fix, please post!

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Re: Comfort memory pack not working

Post by Paul » Sat Dec 08, 2018 10:00 pm

Control, alt, delete, and carry on as usual!

(Bloody computers!)
1st Sapphire Blue SD

Current Sapphire GTS

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