Comfort memory pack not working
Posted: Tue Dec 04, 2018 11:32 pm
Hello fellow members
Macan SD with 18 way sports seats with comfort pack.
I have for the last 3 years had problems with my comfort memory package, well the electric seat. When the ignition key is removed the steering wheel will be raised and at the same time the the driver’s seat will go back. What has been happening is that the seat attempts to move then doesn’t. This has been happening on a weekly basis. It has been back to Tonbridge Porsche on several occasions. only for no fault found to be written on the job card. I finally had enough and knew that I had to get my Macan re booked back in to be seen. With only three weeks warranty left the car went in. It has now been in the garage for virtually a month. After tens days they had seen the problem. The problem is how to fix it? Well, I was called today to say the Macan is ready. I was told that they found the battery charge level was low. It just needed charging.
I would totally understand if it had something to do with the battery (I my opinion) I use the Macan everyday day on the motorway. I have been told when the battery gets low it disengages the comfort memory pack. Well it doesn’t help me because I still have to use the controls to still move the seat back to get out. Why does it not stop the steering wheel moving then?
Has anyone else had this problem?
Any thoughts on what to do?
Macan SD with 18 way sports seats with comfort pack.
I have for the last 3 years had problems with my comfort memory package, well the electric seat. When the ignition key is removed the steering wheel will be raised and at the same time the the driver’s seat will go back. What has been happening is that the seat attempts to move then doesn’t. This has been happening on a weekly basis. It has been back to Tonbridge Porsche on several occasions. only for no fault found to be written on the job card. I finally had enough and knew that I had to get my Macan re booked back in to be seen. With only three weeks warranty left the car went in. It has now been in the garage for virtually a month. After tens days they had seen the problem. The problem is how to fix it? Well, I was called today to say the Macan is ready. I was told that they found the battery charge level was low. It just needed charging.
I would totally understand if it had something to do with the battery (I my opinion) I use the Macan everyday day on the motorway. I have been told when the battery gets low it disengages the comfort memory pack. Well it doesn’t help me because I still have to use the controls to still move the seat back to get out. Why does it not stop the steering wheel moving then?
Has anyone else had this problem?
Any thoughts on what to do?