Main dealer damaged my car

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JurassicGTS
Posts: 476
Joined: Thu Jun 18, 2020 7:19 pm
Location: Sunny Dorset and Marbella

Post by JurassicGTS »

I am in there early April🤔
2018 Macan GTS Carmine Red
2023 Boxster GTS 4.0 Arctic Grey
2023 Cupra Born V2 77kWh Glacier White
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Red Gauntlet
Posts: 17
Joined: Sat Jan 28, 2023 3:13 pm

Post by Red Gauntlet »

Ok, Finally I have my car back yesterday , I wrote to the two dealerships outlining my grievances explaining about the warranty aspect and copied in UK and Germany, result was that they have capitulated and have jointly paid for the repairs so I am happy to have my car back all fixed. Sorry the reply and conclusion took so long but this has been the time it took to get a resolve, thanks to all on the forum for the great advice and encouragement without whom I don't think I would have got this result. Cheers guys :)
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Wing Commander
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Location: Wiltshire

Post by Wing Commander »

Great eventual outcome for you! 👍 :)
Simon

Sold: 2016 Rhodium Silver Macan 2.0
Sold: 2013 Platinum Silver 911 (991.1) C2
Sold: 2017 Carmine Red Panamera 4
Mine: 991.2 Carrera T Racing Yellow 06/04/2018
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2japs
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Post by 2japs »

Wing Commander wrote: ↑Fri Mar 29, 2024 6:49 am Great eventual outcome for you! 👍 :)
+1 👍
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wab172uk
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Joined: Thu Jun 16, 2022 5:54 pm

Post by wab172uk »

Red Gauntlet wrote: ↑Fri Mar 29, 2024 6:23 am Ok, Finally I have my car back yesterday , I wrote to the two dealerships outlining my grievances explaining about the warranty aspect and copied in UK and Germany, result was that they have capitulated and have jointly paid for the repairs so I am happy to have my car back all fixed. Sorry the reply and conclusion took so long but this has been the time it took to get a resolve, thanks to all on the forum for the great advice and encouragement without whom I don't think I would have got this result. Cheers guys :)
Pleased you got it sorted 👍
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HertsMacan
Posts: 313
Joined: Sat Apr 09, 2022 5:23 pm

Post by HertsMacan »

Well done. Its always the case, unfortunately, that you have to stand your ground and don't let them bully you. Sadly, many will be fobbed off and walk away. This was the only fair and reasonable outcome in this situation.
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Moriarty
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Joined: Tue Jul 18, 2023 8:22 pm
Location: Buckinghamshire

Post by Moriarty »

Glad you got a sensible outcome in the end. And thanks for letting us know how it was resolved.
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DJMCUK
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Joined: Sun Oct 22, 2023 2:00 pm

Post by DJMCUK »

I've had a few arguments with OPC Leicester over the years. They've always capitulated in the end.
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JurassicGTS
Posts: 476
Joined: Thu Jun 18, 2020 7:19 pm
Location: Sunny Dorset and Marbella

Post by JurassicGTS »

Excellent outcome👍
2018 Macan GTS Carmine Red
2023 Boxster GTS 4.0 Arctic Grey
2023 Cupra Born V2 77kWh Glacier White
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M30LEV
Posts: 74
Joined: Mon Nov 18, 2019 6:00 pm
Location: Worcester

Post by M30LEV »

Glad you got it sorted, hopefully now you can start enjoying your car again knowing it's been fixed.
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