You are correct Rarecolour - still waiting for confirmation but early indication at the beginning of the week was that it would be happening at the end of next weekRarecolour wrote: ↑Fri Apr 15, 2022 4:33 pm Has in not been mentioned on here that there is a software update due out soon for the Macan III due to this?
Gen 3 live traffic updates
Gen 3 Macan S - http://www.porsche-code.com/PN3Q73U2
Previously Gen 1 SD sold 06/21
Previously Gen 1 SD sold 06/21
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Just checked, yeah you said it in this thread just this weekCorneyboy wrote: ↑Fri Apr 15, 2022 6:47 pmYou are correct Rarecolour - still waiting for confirmation but early indication at the beginning of the week was that it would be happening at the end of next weekRarecolour wrote: ↑Fri Apr 15, 2022 4:33 pm Has in not been mentioned on here that there is a software update due out soon for the Macan III due to this?
State of Police these days, don't pay attention to what's been said to them, hey Nella
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Hi Nella
Just got the following update from Porsche UK regarding the ticket I raised in respect of real-time traffic updates not working and not showing coloured lines in the PCM:
"I wanted to provide you with a further update on the ticket we had raised with our Smart Mobility team in Germany.
I can fully understand your frustration in relation to on going issues with the real time traffic function. I had raised this with our smart mobility team in Germany, but the issue has affected several users.
Unfortunately, there had been a further delay in getting the issue resolved and we are expecting to hear from the team in Germany within the next couple of weeks. This is not what you would expect from the Porsche brand and please be rest assured that the team are working on a permanent fix.
As advised previously, we will be looking to provide goodwill once the issue has been resolved to recognise your experience and the time you have been without the service.
I will be providing further updates as soon as I hear back further from our Smart Mobility team."
I'll update on here again when I hear more.
Just got the following update from Porsche UK regarding the ticket I raised in respect of real-time traffic updates not working and not showing coloured lines in the PCM:
"I wanted to provide you with a further update on the ticket we had raised with our Smart Mobility team in Germany.
I can fully understand your frustration in relation to on going issues with the real time traffic function. I had raised this with our smart mobility team in Germany, but the issue has affected several users.
Unfortunately, there had been a further delay in getting the issue resolved and we are expecting to hear from the team in Germany within the next couple of weeks. This is not what you would expect from the Porsche brand and please be rest assured that the team are working on a permanent fix.
As advised previously, we will be looking to provide goodwill once the issue has been resolved to recognise your experience and the time you have been without the service.
I will be providing further updates as soon as I hear back further from our Smart Mobility team."
I'll update on here again when I hear more.
Gen 3 Macan S - http://www.porsche-code.com/PN3Q73U2
Previously Gen 1 SD sold 06/21
Previously Gen 1 SD sold 06/21
I don't know, but the guy at Porsche UK said it would probably be an 'over the air' update pushed out by Porsche - but let's wait and see! Will also be interesting to see what the "goodwill" turns out to be!
Gen 3 Macan S - http://www.porsche-code.com/PN3Q73U2
Previously Gen 1 SD sold 06/21
Previously Gen 1 SD sold 06/21
Must be honest and say I don't know. I will ask my OPC tomorrow and let you know. However, as you saw from my reply from Porsche UK, a number of customers have reported the same problem and they are trying to produce a fix - but anything is worth a try!
Gen 3 Macan S - http://www.porsche-code.com/PN3Q73U2
Previously Gen 1 SD sold 06/21
Previously Gen 1 SD sold 06/21
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