Which Dealership gives the best customer service?

All Porsche Macan Related Discussion
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bompey
Posts: 720
Joined: Sat Oct 26, 2013 12:17 pm

Post by bompey »


There is variance between OPCs.

E.g. Reading (on a Turbo) wanted a £3k deposit on placing the order topped up to 10% of the total price on lockdown.

Wolverampton want £5k to order a Turbo but no extra on lock down.

Probably other variations out there.



I have ordered Macan Turbo, Diesel (which I subsequently passed on), and a Macan GTS, and all of these only needed a £3k deposit with the balance to be paid on collection of the car.

Macan 1 - jet black turbo with 20" RS spyders now sold
Macan 2 - volcano grey GTS with black 20" RS spyders now sold
Macan 3 - dolomite silver GTS loving it
also 981 Boxster S

YorkshireDave
Posts: 352
Joined: Tue Aug 19, 2014 1:50 am

Post by YorkshireDave »

Chester were 10% on lock down for the Turbo.
Eclipse
Posts: 40
Joined: Thu Jul 23, 2015 10:40 am

Post by Eclipse »

Just wondered if us guys are getting a better experience from Franchise dealers rather than Porsche OPC's. Leicester are part of the Syntner group. They are friendly and professional and well versed about the product. Always return your calls and emails and when you visit, first name terms, plenty of coffee and time for a good chat.

We visited Leicester to view different wheels etc, when we were in the area and they were very friendly.

But we had already placed order at Solihull, however they were and have always been brilliant, to the point where my wife said that's what buying a car should be like!

She also had a test drive recently and was treated great, and no pressure at all afterwards, conversation ended with let us know if you want it again!

But what I noticed was as post above and Solihull is also Sytner
www.porsche-code.com/PG1WQK91

Turbo Delivered by SANTA 25th Dec 2015!
Parson911
Posts: 1163
Joined: Tue Oct 22, 2013 8:36 pm

Post by Parson911 »

Tom from Leicester phoned today and asked how I was enjoying the GTS. Just little things like this make all the difference. Top marks again for Leicester.
midlifecrisis
Posts: 205
Joined: Thu Feb 25, 2016 3:40 pm

Post by midlifecrisis »

Nottingham are spot on - Martin Hudson and Brett are top guys.
They couldn't be more helpful to me, and have been great. They've got a customer for life with me.
http://www.porsche-code.com/PHV37CY4
Swainy
Posts: 416
Joined: Tue Sep 01, 2015 1:01 am

Post by Swainy »

I noticed this axle lift issue as well
I thought I must have misinterpreted it
Ask your SA what the answer is if you're talking to him about option
Interested to know the answer
JKNHants
Posts: 360
Joined: Sat Jun 13, 2015 4:10 pm

Post by JKNHants »

For the record on Porsche Reading I received this from SE David Bell back in 2015 "We are part of the Porsche Retail Group of 5
centres owned by Porsche AG.
The
Porsche GB HQ is next door." I never met him but he seemed pleasant enough.


Petrol S delivered Apr 16
rileyn
Posts: 49
Joined: Thu Mar 24, 2016 12:40 pm

Post by rileyn »

Brett and Martin (business manager) at Nottingham have been superb. Collected SD last week and couldn't speak highly enough. From test drives to talking my son (7 years old) through the rear climate control they have really made my first Porsche a special purchase. Would highly recommend. In fact took both a bottle of bubbly today when collecting my autoglym kit. Also felt compelled to talk to dealer principal about the fantastic service we have had since first enquiring back in February.
jk88
Posts: 315
Joined: Sat Jan 16, 2016 8:30 am
Location: Hants

Post by jk88 »

I can recommend David Fokes at Reading
Macan GTS - Mar 17 to Jan 23
Macan SD - Apr 16 to Mar 17
Jeeves
Posts: 474
Joined: Fri Jan 23, 2015 12:30 pm

Post by Jeeves »

I noticed this axle lift issue as well
I thought I must have misinterpreted it
Ask your SA what the answer is if you're talking to him about option
Interested to know the answer


Not sure what issue you are referring to, could you elaborate please?

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