Transfer box failed

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crockers
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Post by crockers »

That was quick 👍
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Mike993
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Post by Mike993 »

Portsmouth Porsche Centre have just done a replacement transfer box for me as a 'goodwill gesture' on my 2018 GTS.

Diagnosed the fault during it's recent service, very slight stutter/clunk on pulling away, I hadn't noticed as I'm always in sport so with the slightly higher revs it didn't do it.

Can't thank Portsmouth OPC enough, a real pleasure to deal with the service department there.

Cheers, Mike
2018 GTS Jet Metallic Black with full black leather.
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Wing Commander
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Post by Wing Commander »

Mike993 wrote: ↑Tue Mar 05, 2024 1:38 pm Portsmouth Porsche Centre have just done a replacement transfer box for me as a 'goodwill gesture' on my 2018 GTS.

Diagnosed the fault during it's recent service, very slight stutter/clunk on pulling away, I hadn't noticed as I'm always in sport so with the slightly higher revs it didn't do it.

Can't thank Portsmouth OPC enough, a real pleasure to deal with the service department there.

Cheers, Mike
Good news :) but doesn’t the transfer box benefit from an extended warranty? :geek:
Simon

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2japs
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Post by 2japs »

Wing Commander wrote: ↑Tue Mar 05, 2024 1:41 pm
Mike993 wrote: ↑Tue Mar 05, 2024 1:38 pm Portsmouth Porsche Centre have just done a replacement transfer box for me as a 'goodwill gesture' on my 2018 GTS.

Diagnosed the fault during it's recent service, very slight stutter/clunk on pulling away, I hadn't noticed as I'm always in sport so with the slightly higher revs it didn't do it.

Can't thank Portsmouth OPC enough, a real pleasure to deal with the service department there.

Cheers, Mike
Good news :) but doesn’t the transfer box benefit from an extended warranty? :geek:
Isn’t it 7years, so if my maths is correct 2024 - 2018 = 6 🤷
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Wing Commander
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Post by Wing Commander »

2japs wrote: ↑Tue Mar 05, 2024 2:12 pm
Wing Commander wrote: ↑Tue Mar 05, 2024 1:41 pm
Mike993 wrote: ↑Tue Mar 05, 2024 1:38 pm Portsmouth Porsche Centre have just done a replacement transfer box for me as a 'goodwill gesture' on my 2018 GTS.

Diagnosed the fault during it's recent service, very slight stutter/clunk on pulling away, I hadn't noticed as I'm always in sport so with the slightly higher revs it didn't do it.

Can't thank Portsmouth OPC enough, a real pleasure to deal with the service department there.

Cheers, Mike
Good news :) but doesn’t the transfer box benefit from an extended warranty? :geek:
Isn’t it 7years, so if my maths is correct 2024 - 2018 = 6 🤷
Agreed. If so, a bit cheeky of the OPC to pass it off as a goodwill gesture.

In any event, a good outcome! :)
Simon

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Mike993
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Post by Mike993 »

The transfer box was originally guaranteed for 5 years and only recently extended to 7, that’s the goodwill part of it.
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2japs
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Post by 2japs »

Mike993 wrote: ↑Tue Mar 05, 2024 6:24 pm The transfer box was originally guaranteed for 5 years and only recently extended to 7, that’s the goodwill part of it.
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andreas
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Post by andreas »

Mike993 wrote: ↑Tue Mar 05, 2024 6:24 pm The transfer box was originally guaranteed for 5 years and only recently extended to 7, that’s the goodwill part of it.
But is it really "goodwill", or is it just acknowledgement that the component is inherently faulty?
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Wing Commander
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Post by Wing Commander »

andreas wrote: ↑Tue Mar 05, 2024 6:50 pm
Mike993 wrote: ↑Tue Mar 05, 2024 6:24 pm The transfer box was originally guaranteed for 5 years and only recently extended to 7, that’s the goodwill part of it.
But is it really "goodwill", or is it just acknowledgement that the component is inherently faulty?
+1. Obviously the main thing is that Mike got a good outcome, but I think he’s being very charitable calling it a goodwill gesture. ;)
Simon

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